Western Michigan University
1903 W Michigan Ave,
Kalamazoo, 49008, MI,
United States
Kalamazoo, 49008, MI,
United States
1 269-387-1000
Education
Western Michigan University Technographics
Western Michigan University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Michigan University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2456 Western Michigan University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Michigan University has purchased the following applications: Oracle Peoplesoft Benefits Administration for Benefits Administration in 2020, AppWorx Workload Automation for Business Process Management in 2016, Chartbeat for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Michigan University is running and its propensity to invest more and deepen its relationship with Oracle , Learning Evolution , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Michigan University revenues, which have grown to $355.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Michigan University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Western Michigan University Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Western Michigan University implemented Oracle Peoplesoft Benefits Administration in the Benefits Administration category to support Human Resources and Payroll business functions. The implementation centered on PeopleSoft 9.2 New Navigation for Employee Self-Service, and included PeopleSoft Workflow, Worklist, and Reporting Tools which were scheduled to be available Oct. 23.
The deployment delivered Employee Self-Service enhancements using fluid tiles, with visible Payroll, Personal Details, and Benefits tiles to simplify access to benefits and payroll workflows. PeopleSoft Workflow and Worklist capabilities were retained via the traditional NavBar navigation, and Reporting Tools were part of the upgrade scope for HR reporting access.
Operational rollout and cutover details were governed with firm deadlines communicated to campus administrators. Pay Period Y16 HR forms cutoff was revised to Oct. 12, PSHR Electronic Workflow Appointment and Incidental Pay forms required authorization by Friday Oct. 13, and the PeopleSoft database was scheduled to be taken down for the upgrade on Wednesday Oct. 18 at 5 p.m. Name changes required completed documentation to Human Resources by Tuesday Oct. 17 via in person delivery to room 1300 Seibert Administration building, legible fax to 269 387 3441, or email to hr-hris@wmich.edu.
The upgrade sequence specified transactional controls to limit data loss and manual work during system downtime. Human Resources committed to entering all forms that were at an authorized status as of Oct. 13 prior to the Oct. 18 outage, canceled forms could be re-submitted beginning Oct. 23, and requests for temporary faculty and staff transaction forms needed email submission by Oct. 18 at 10 a.m. Reporting Tools were unavailable from Oct. 18 at 5 p.m. through Oct. 23, FMLA time due the week of Oct. 15 required submission by noon Oct. 18 or a correction form would be needed, Form I-9 processing continued manually during the upgrade, and Student Employee Online Transaction forms remained available because they operate on a different system. Risks called out in the notices included cancelled or delayed transaction processing for forms not authorized by the stated deadlines and potential delays for any requests submitted after Oct. 18.
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Core HR | HCM |
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2016 | 2016 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Western Michigan University implemented AppWorx Workload Automation as part of its Business Process Management tooling. The deployment targeted IT Operations and Finance functions on the Kalamazoo campus, positioning AppWorx Workload Automation to centralize scheduled batch processing and orchestration for financial reporting and payment workflows.
The implementation emphasized workload automation capabilities typical of Business Process Management, including job scheduling, dependency handling, calendar-driven triggers, and automated report execution. AppWorx Workload Automation was configured to standardize job definitions, enforce execution windows, and support repeatable orchestration of end-to-end financial processes used by administrative and finance teams.
Operational use was closely aligned with existing enterprise applications listed in WMU staff skills, with the automation layer operating alongside Oracle PeopleSoft, Cognos 11, Ellucian Workflow and Banner 9 to coordinate report generation, reconciliation jobs and billing workflows. Governance responsibilities rested with IT Operations for scheduler administration, while Finance stakeholders owned job definitions and schedule approval to ensure alignment with accounting and bank reconciliation processes.
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Facility Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chartbeat | Legacy | Chartbeat | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2009 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Western Michigan University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Western Michigan University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Western Michigan University IT executives and key decision makers. This section highlights Western Michigan University's latest recorded technology evaluations, including LiveRamp Platform for Data Management Platform on 2026-03-16, CCBill for Payment Processing on 2025-11-08, and DailyPay for Earned Wage Access on 2025-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Western Michigan University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Western Michigan University Technographics
Western Michigan University is a Education organization based in United States,
with around 2456 employees and annual revenues of $355.0 million.
Western Michigan University operates a diverse technology stack with applications such as
Oracle Peoplesoft Benefits Administration, AppWorx Workload Automation and Chartbeat,
covering areas like Benefits Administration, Business Process Management and Analytics and BI.
Western Michigan University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Broadcom and Chartbeat.
Western Michigan University recently adopted applications including
Amazon CloudFront in 2023, Brightspot CMS in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Western Michigan University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Western Michigan University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Western Michigan University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.