AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Western & Southern Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2016 2016
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AbsenceSoft Legacy AbsenceSoft Absence and Leave Management HCM n/a 2017 2017
In 2017 Western & Southern implemented AbsenceSoft as its Absence and Leave Management solution. The AbsenceSoft deployment established a centralized leave administration workflow that consolidated manual processing across four functional units, positioning the application as the primary system for case routing and absence lifecycle management within HR and Benefits. Configuration work focused on AbsenceSoft workflow automation, leave case management, and role based approvals, aligned with existing HR policies and benefits governance. The implementation aligned AbsenceSoft leave rules with enterprise HR processes and leveraged standard PMO tools to manage configuration, testing, and cutover activities, while project leadership delivered targeted training in problem solving and Kaizen methods to operational teams. Operational coverage explicitly included HR and Benefits functions and extended across four functional units that previously handled leave tasks manually. AbsenceSoft was integrated into Western & Southern operational processes and HR platforms and policies to ensure consistent eligibility and case handling, with governance enforced through cross divisional standardized work and PMO oversight. The implementation delivered a consolidated leave administration workflow and supported process level improvements referenced as gemba and a visual workplace environment. Training, governance changes, and annual assessment planning were embedded as part of the rollout to sustain standardized absence management practices using AbsenceSoft.
Applicant Tracking System HCM 2017 2017
Benefits Administration HCM 2017 2017
Core HR HCM 2009 2009
Employee Engagement HCM 2021 2021
Employee Experience HCM 2021 2021
Learning and Development HCM 2012 2012
Payroll HCM 2009 2009
Performance and Goal Management HCM 2012 2012
Recruiting, Applicant Tracking System HCM 2013 2013
Succession and Leadership Planning HCM 2012 2012
Time and Attendance HCM 2009 2009
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rollio Legacy Rollio AI Intelligent Process Automation AI-Powered Application n/a 2023 2023
In 2023 Western & Southern implemented Rollio AI in its client relationship and contact-center environment, deploying the application as a SaaS instance to support customer servicing across the United States. Rollio AI is positioned as an Intelligent Process Automation solution to improve agent productivity, accelerate onboarding, and ensure agents have accurate, up-to-date information when servicing customers. The deployment emphasized agent-facing automation and knowledge orchestration capabilities common to Intelligent Process Automation, with configuration focused on real-time assistance for contact-center workflows and onboarding task automation. Rollio AI was configured to surface contextual information to agents and streamline routine contact-center interactions, aligning with customer service and relationship management functions. Operational coverage was limited to Western & Southern’s client relationship and contact-center operations within the United States, with the vendor case story reporting a vendor-published timeline that the SaaS deployment started and went live in 2023. Rollout details indicate the implementation targeted productivity and training workflows used by contact-center agents and onboarding teams. Governance and measurement referenced in the vendor case story include tracking of training and productivity outcomes, with the vendor reporting measurable hours gained and reduced training costs. The narrative is anchored on the vendor-published timeline and Western & Southern’s use of Rollio AI to instrument contact-center operations through Intelligent Process Automation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2019 2019
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2007 2007
Treasury Management TRM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Western & Southern
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Western & Southern Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Western & Southern Technographics

Western & Southern is a Banking and Financial Services organization based in United States, with around 3400 employees and annual revenues of $7.20 billion.

Western & Southern operates a diverse technology stack with applications such as Oracle NetSuite ERP, AbsenceSoft and Rollio AI, covering areas like ERP Financial, Absence and Leave Management and Intelligent Process Automation.

Western & Southern has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, AbsenceSoft and Rollio.

Western & Southern recently adopted applications including Rollio AI in 2023, Lattice Engagement in 2021 and Culture Amp in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Western & Southern’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Western & Southern’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Western & Southern technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.