Western Union

7001 East Belleview Avenue,
Denver, 80237, CO,
United States

https://www.westernunion.com/

1 866-405-5012

Banking and Financial Services

Western Union Technographics

Western Union Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Western Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Western Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Western Union has purchased the following applications: Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Western Union is running and its propensity to invest more and deepen its relationship with Microsoft , IBM , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Western Union revenues, which have grown to $4.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Western Union Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting)	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2020	2020

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
CareerBuilder	Legacy	CareerBuilder Jobs.net ATS	Applicant Tracking System	HCM	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Employee Engagement	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2014	2018
Subscribe	Subscribe	Subscribe	Performance and Goal Management, Employee Recognition and Rewards Management	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Talent Sourcing, Talent Management	HCM	Subscribe	2014	2018
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2006	2006
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2006	2006

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Rackspace Technology	Legacy	Rackspace Cloud	Application Hosting and Computing Services	IaaS	n/a	2013	2013
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Container Service	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2017	2017

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2021	2021

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Cloud Access Security Brokers (CASB)	CyberSecurity	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2013	2013

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Content Management	Content Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2018	2018

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Engagement, Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2015	2015

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2012	2012

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	ERP Financial Management	Subscribe	2013	2013

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2014	2014

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2021	2021

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2014

IT Decision Makers and Key Stakeholders at Western Union

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Vice President, Human Resources	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Global HRBP - Shared Services	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Talent Acquisition and Hire Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer / CHRO	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager of Internal Audit - Data Analytics	Manager	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	EVP and CTO / CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	VP of Business Development	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Director, Sales Payments	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Operations USA & Canada	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director - Global Leader of Operations, Training & Quality	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	National Sales Executive	CXO	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of HR for Global Consumer Business	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Global Compensation	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Global Analytics and Insights	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President, Global Operations and Technology, Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - IT Infrastructure and Operations	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Big Data and Analytics Engineering	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Strategic Sourcing	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Head of Global Technology Procurement	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director Global Sourcing & Procurement Operations	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP, Global Payroll & Benefits	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Workforce Strategy, Planning & Analytics	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR Technology and Analytics	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Marketing and Digital Officer	CXO	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Marketing Manager	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Global Head of Brand and Marketing	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Marketing Director, Group Lead, Enterprise Partnerships and Commercial Development	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global Segment Marketing & Customer Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Global Head, Corporate Marketing & Purpose	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	VICE PRESIDENT, HEAD OF CUSTOMER & MARKETING	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Senior Generalist, Human Resources	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Human Resources	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Payroll Analyst	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Technology Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	IT Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director/Principal Enterprise Architect	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Data Architect & Global Head of Engineering & Arch	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Business Analyst, Sales Incentive and Compensation	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Sales Compensation Analyst	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Jr Salesforce Administrator and Sales Support	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator/Operations Manager	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Western Union Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Western Union Technographics

Analytics and BI

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HCM

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IaaS

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ITSM

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Collaboration

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CyberSecurity

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Content Management

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CRM

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eCommerce

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