Westfield Center, 44251, OH,
United States
Westfield Insurance Technographics
Westfield Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westfield Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Westfield Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westfield Insurance has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2026, Oracle Cloud HCM for Core HR in 2026, Broadcom CA Aion BRE for Business Process Management in 1999 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westfield Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Paymentus , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westfield Insurance revenues, which have grown to $4.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westfield Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westfield Insurance Tech Stack and Enterprise Applications
Westfield Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2026 | 2026 |
In 2026 Westfield Insurance selected and implemented Oracle Fusion Cloud ERP to replace a legacy financial system as part of an enterprise modernization of its core finance, HR, and procurement functions; this purchase is categorized as ERP Financial. The deployment consolidated Oracle Fusion Cloud ERP with Oracle EPM, HCM, and Procurement modules on Oracle’s cloud platform, standardizing processes and automating manual workflows while unifying transactional and planning data. Rollout targeted Westfield’s core finance, HR, and procurement operations across the organization and was intended to improve operational efficiency, increase process automation, and provide a scalable platform to support future growth.
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Payment Processing | ERP |
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2018 | 2018 |
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Westfield Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2026 | 2026 |
Westfield Insurance in 2026 selected and deployed Oracle Cloud HCM as its new Core HR application, replacing a legacy HR system. The HCM implementation was executed as part of a broader Oracle Fusion Cloud program that also deployed Fusion Cloud ERP, EPM and Procurement to modernize core finance, HR and procurement systems. Westfield consolidated HR data and standardized core HR processes on the Oracle Fusion Cloud platform to address manual workflows, fragmented data and scalability constraints. The deployment emphasized automation and tighter integration with the newly implemented ERP, EPM and Procurement modules to improve operational efficiency and support future growth as part of the company’s enterprise modernization effort.
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Westfield Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA Aion BRE | Business Process Management | ERP Services and Operations | n/a | 1999 | 2000 |
In 1999 Westfield Insurance implemented Broadcom CA Aion BRE as a Business Process Management capability for its WesCom policy processing system in the United States. The deployment used the CA Aion inference engine to automate underwriting edits and eligibility checks within core policy issuance workflows.
Configuration work focused on authoring rules driven underwriting edits and eligibility rules, with Broadcom CA Aion BRE executing deterministic rule logic as part of the policy validation path. The implementation embedded rule execution into WesCom workflows to enforce business rules at the point of issuance and to reduce manual intervention in policy edits.
Operational coverage encompassed underwriting functions and agent self service channels in the United States, where the rule automation reduced human review steps in the issuance flow. The project later moved to another business rules engine to enable Java integration, reflecting a transition in runtime and integration architecture.
Governance emphasized rule artifacts and business owned rule maintenance to keep decision logic externalized from procedural code, enabling faster updates to underwriting criteria. Contemporary coverage documents that the rules driven approach reduced policy issuance time from about two weeks to overnight and increased agent self service.
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Insurance Policy Administration | ERP Services and Operations |
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2017 | 2017 |
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Mailing System | ERP Services and Operations |
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2012 | 2012 |
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Westfield Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Westfield Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Westfield Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Westfield Insurance EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2026 | 2026 |
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Westfield Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Westfield Insurance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2026 | 2026 |
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Westfield Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Westfield Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Network Management and Monitoring | IaaS |
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2015 | 2015 |
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Westfield Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2018 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Vulnerability Management | CyberSecurity |
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2015 | 2015 |
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Westfield Insurance Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Westfield Insurance
Apps Being Evaluated by Westfield Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-09-15 | Westfield Insurance | Evaluated | NCR Atleos | NCR Atleos ATM As a Service | Digital Banking | ERP Services and Operations |
| 2026-05-12 | Westfield Insurance | Evaluated | Entrata | Entrata Property Management | Real Estate Property Management | ERP Services and Operations |