Westfield Insurance
One Park Circle,
Westfield Center, 44251, OH,
United States
Westfield Center, 44251, OH,
United States
1 800-243-0210
Insurance
Westfield Insurance Technographics
Westfield Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westfield Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Westfield Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westfield Insurance has purchased the following applications: Paymentus Payveris for Payment Processing in 2018, Broadcom CA Aion BRE for Business Process Management in 1999, IBM Netezza Data Warehouse for Data Warehouse in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westfield Insurance is running and its propensity to invest more and deepen its relationship with Paymentus , Broadcom , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westfield Insurance revenues, which have grown to $8.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westfield Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westfield Insurance Tech Stack and Enterprise Applications
Westfield Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Westfield Insurance implemented Paymentus Payveris. Paymentus Payveris is a Payment Processing application deployed on Westfield’s public website to capture policyholder payments and support online bill pay workflows.
The deployment is web-facing, embedding Paymentus Payveris into the customer payment portal and checkout flows to provide hosted payment pages, one-time and recurring payment capture, and secure card and ACH transaction processing. Configuration emphasized customer-facing payment capture and online bill presentment consistent with Payment Processing functional patterns.
Operational scope targeted online billing and customer payments, impacting billing operations and customer service functions that handle policyholder collections. The implementation centralized the web payment channel through Paymentus Payveris to standardize online payment capture and the customer-facing payment experience.
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Westfield Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA Aion BRE | Business Process Management | ERP Services and Operations | n/a | 1999 | 2000 |
In 1999 Westfield Insurance implemented Broadcom CA Aion BRE as a Business Process Management capability for its WesCom policy processing system in the United States. The deployment used the CA Aion inference engine to automate underwriting edits and eligibility checks within core policy issuance workflows.
Configuration work focused on authoring rules driven underwriting edits and eligibility rules, with Broadcom CA Aion BRE executing deterministic rule logic as part of the policy validation path. The implementation embedded rule execution into WesCom workflows to enforce business rules at the point of issuance and to reduce manual intervention in policy edits.
Operational coverage encompassed underwriting functions and agent self service channels in the United States, where the rule automation reduced human review steps in the issuance flow. The project later moved to another business rules engine to enable Java integration, reflecting a transition in runtime and integration architecture.
Governance emphasized rule artifacts and business owned rule maintenance to keep decision logic externalized from procedural code, enabling faster updates to underwriting criteria. Contemporary coverage documents that the rules driven approach reduced policy issuance time from about two weeks to overnight and increased agent self service.
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Insurance Policy Administration | ERP Services and Operations |
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2017 | 2017 |
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Mailing System | ERP Services and Operations |
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2012 | 2012 |
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Westfield Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Westfield Insurance implemented IBM Netezza Data Warehouse. The deployment established IBM Netezza Data Warehouse as the central Data Warehouse platform to support enterprise analytics and reporting for the insurer.
The implementation focused on core data warehouse capabilities typical of the category, including high performance SQL-based analytical processing, bulk data ingestion and staging, structured schema design for data marts, and provisioning for BI query workloads. Configuration work emphasized data modeling to align insurance domain entities with reporting needs, and the environment was sized for concurrent analytical queries and ETL orchestration.
Operational coverage targeted business functions such as underwriting, claims, actuarial analysis, and finance, with governance controls introduced around schema change processes and data stewardship to maintain analytical consistency. Rollout appears to have been oriented toward enabling centralized analytics and standardized reporting workflows across the enterprise, with IBM Netezza Data Warehouse serving as the authoritative repository for insured risk, claims, and financial data.
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Westfield Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Westfield Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Westfield Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Westfield Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Westfield Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Westfield Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2018 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Westfield Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westfield Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westfield Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westfield Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Westfield Insurance Technographics
Westfield Insurance is a Insurance organization based in United States,
with around 3000 employees and annual revenues of $8.14 billion.
Westfield Insurance operates a diverse technology stack with applications such as
Paymentus Payveris, Broadcom CA Aion BRE and IBM Netezza Data Warehouse,
covering areas like Payment Processing, Business Process Management and Data Warehouse.
Westfield Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, Broadcom and IBM.
Westfield Insurance recently adopted applications including
Resonate Ignite Platform in 2020, Adobe Audience Manager in 2020 and The Trade Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westfield Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westfield Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westfield Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.