Westhaven
475 Wheelers Lane,
Dubbo, 2830, NSW,
Australia
Dubbo, 2830, NSW,
Australia
61 18 0024-6423
Non Profit
Westhaven Technographics
Westhaven Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westhaven and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Westhaven employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westhaven has purchased the following applications: Oracle NetSuite OneWorld for ERP Financial in 2018, ReadyTech HR3 for Core HR in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westhaven is running and its propensity to invest more and deepen its relationship with Oracle , 8common , ReadyTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westhaven revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westhaven intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westhaven Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite OneWorld | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Westhaven implemented Oracle NetSuite OneWorld as its ERP Financial platform, selecting a narrow scope to stabilize core finance operations. The project was executed in three months with Westhaven’s 12-person finance team managing the implementation alongside Oracle NetSuite’s team, and the deployment focused on a lean configuration to minimize customisation risk.
The implementation concentrated on core modules, specifically accounts payable, accounts receivable and the general ledger, with Oracle NetSuite OneWorld configured for consolidated reporting across Westhaven’s complex corporate structure of nine entities and nested business units. OneWorld’s multi-entity reporting and elimination of intercompany transactions were used to simplify month-end close and enable drill-down analysis, addressing prior difficulties extracting and validating financial data.
Operational integrations and rollout planning are centered on removing manual uploads and reducing paper-based approvals, with senior managers now authorising invoices online and finance exporting reports into cloud spreadsheets. Westhaven has identified explicit integration targets for the future, these include the customer management system CTARS, the NDIS billing portal Proda, payroll on Ready Pay HR3, and Google Workspace, with plans to integrate payroll and streamline data flows rather than maintain file-based uploads.
Governance and process changes accompanied the technical rollout, led by the CFO who instituted a trust but validate model where the finance team operates independently during the month and leadership performs post-close scrutiny. Outcomes stated by Westhaven include faster, more detailed reporting, a reduction in month-end close from seven days to five days, elimination of considerable paper handling for approvals and a faster accounts receivable cycle, with ongoing plans to broaden manager access to dashboards and pursue further integrations.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadyTech | Legacy | ReadyTech HR3 | Core HR | HCM | n/a | 2011 | 2011 |
In 2011 Westhaven implemented ReadyTech HR3 as its Core HR application, establishing a formal payroll and HR system foundation for the organization. Between 2011 and 2019 a dedicated HR Assistant served as system administrator for ReadyTech HR3 and related workforce systems, providing high level administration support to the HR department and day to day HR generalist functions.
ReadyTech HR3 was operated as the central payroll and employee record system, supporting configuration of detailed electronic employee records, payroll processing workflows, onboarding and induction workflows, and HR database maintenance. The implementation included use of ReadyTech HR3 for backup payroll processing and the development of an electronic HR filing system, aligning the Core HR application with routine HR activities such as recruitment coordination, training scheduling, and workers compensation case management.
The ReadyTech HR3 implementation ran alongside and was administered in conjunction with Emplive for rostering, Iinduct for online learning management, and CTARS for client management, reflecting an integrated HRIS and workforce operations stack. Operational coverage extended across the HR department and touched rostering, payroll, learning administration, client facing case work, and return to work coordination, with the HR Assistant maintaining and updating HR databases and system configurations.
Governance shifted toward centralized HR system administration, with the HR Assistant responsible for system administration tasks across HR3, Emplive, Iinduct and CTARS, and for coordinating process execution for recruitment, onboarding, induction, and training. Outcomes recorded in the role include continuous improvement via the electronic HR filing system, successful implementation and testing of HR3 alongside Emplive, Iinduct and CTARS, and organizational growth from 186 to 728 employees over eight years, demonstrating the operational role of ReadyTech HR3 in Westhaven Core HR and HR administration.
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Employee Self Service | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2011 | 2011 |
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Payroll | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Westhaven implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across its Australia operations. The presence of Google Workspace (Formerly Google G-Suite) on Westhaven's public website reflects organization-wide adoption for core communication and collaboration functions.
Deployment focused on core Collaboration capabilities including Gmail, Google Drive, Docs and Sheets, Calendar, and Google Meet, with tenant configuration managed through the Google Admin console. Functional modules implemented include shared drive structures, group-based access controls, collaborative document workflows, calendar scheduling for program and fundraising teams, and co-authoring capabilities for cross-team work.
Operational coverage extends to roughly 800 employees in Australia, supporting administration, programs, fundraising, and volunteer coordination, and aligning Google Workspace Collaboration with both staff and external volunteer collaboration needs. Governance is administered via centralized user provisioning, role-based admin tiers, domain-level sharing and retention policies, and standard account security controls such as two-step verification and device management, enabling consistent Collaboration workflows for email routing, document collaboration, and virtual meetings.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Westhaven
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westhaven Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Westhaven Technographics
Westhaven is a Non Profit organization based in Australia,
with around 800 employees and annual revenues of $53.0 million.
Westhaven operates a diverse technology stack with applications such as
Oracle NetSuite OneWorld, ReadyTech HR3 and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Core HR and Collaboration.
Westhaven has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ReadyTech and Google.
Westhaven recently adopted applications including
8common CardHero in 2022, Mimecast Email Security in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westhaven’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westhaven’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westhaven technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.