Bedford, 3110, NH,
United States
Whipplehill Technographics
Whipplehill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whipplehill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Whipplehill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whipplehill has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whipplehill is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whipplehill revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whipplehill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whipplehill Tech Stack and Enterprise Applications
Whipplehill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, Whipplehill implemented Oracle NetSuite ERP to centralize its financial operations. The deployment used Oracle NetSuite ERP as a cloud-native ERP Financial solution to provide a single ledger and standardized financial processes for the 200 person consumer packaged goods company.
The implementation encompassed core financial modules including general ledger, accounts payable, accounts receivable, billing and order-to-cash, and financial reporting. The rollout focused on the finance and accounting organization and administrative controls across Whipplehill's U.S. operations, configuring role-based access and audit trails within Oracle NetSuite ERP. Configuration work included chart of accounts standardization, automated journal posting rules, and templated financial statements to align with ERP Financial reporting needs, while governance updates emphasized formalized close procedures and segregation of duties enforced through system roles.
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Whipplehill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Whipplehill implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment targeted a mid-market Consumer Packaged Goods operator with approximately 200 employees in the United States, establishing Google Workspace as the core collaboration and corporate email environment for business functions across the organization.
Configuration centered on standard Google Workspace capabilities, including Gmail for corporate email, Google Drive for shared file storage, Google Docs, Sheets and Slides for collaborative content creation, Google Calendar for scheduling, and Google Meet for virtual meetings. Administrative control was exercised through the Google Workspace Admin console, enabling domain management, user provisioning, group and shared drive configuration, and baseline device and access controls consistent with cloud collaboration governance.
Google Workspace is surfaced on Whipplehill’s public website to manage corporate contact email and to host or link Drive documents and assets used for customer-facing content. Operational coverage included corporate communications, marketing, sales and product support workflows, where Google Workspace tools were used to coordinate cross-functional collaboration and external communications.
Governance and operational processes emphasized centralized account and group management through the Admin console, role-based access to shared drives, and document collaboration workflows typical for Collaboration category implementations. The implementation narrative reflects an integrated, company-wide use of Google Workspace (Formerly Google G-Suite) to standardize email, file sharing and synchronous collaboration across Whipplehill’s US operations.
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Whipplehill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Whipplehill implemented Zendesk Service to manage customer support on its website. Zendesk Service serves as the Customer Support application for the company and centralizes web driven customer inquiry intake for the support organization.
The deployment of Zendesk Service was configured around core customer support capabilities, including ticketing and case lifecycle management, an on site web widget for direct customer contact, a knowledge base for self service content, and automation rules for routing and macros to standardize responses. Configuration work focused on ticket forms, custom fields, triggers and SLA definitions consistent with standard Customer Support workflows.
Zendesk Service is embedded on Whipplehill's public website to capture incoming issues and to surface knowledge base articles during customer sessions, creating a direct channel from the web front end into the support queue. Operational coverage is centered on the customer service function within the United States, where web generated tickets are triaged by the support team.
Governance includes defined agent roles and ticket escalation pathways, documented workflows for knowledge base authoring and content maintenance, and configuration of routing and automation to enforce process consistency. The implementation emphasized aligning Zendesk Service configuration with existing support processes and frontline agent responsibilities.
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Marketing Automation | CRM |
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2012 | 2012 |
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Whipplehill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Whipplehill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Whipplehill
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President & Founder | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| Chief Operating Officer, Software Engineer | CXO | IT |
Apps Being Evaluated by Whipplehill Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||