Wichita, 67208, KS,
United States
Wichita Furniture Technographics
Wichita Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wichita Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 Wichita Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wichita Furniture has purchased the following applications: STORIS Furniture Retail Accounting for Retail Management in 2017, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wichita Furniture is running and its propensity to invest more and deepen its relationship with STORIS , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wichita Furniture revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wichita Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wichita Furniture Tech Stack and Enterprise Applications
Wichita Furniture ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STORIS | Legacy | STORIS Furniture Retail Accounting | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Wichita Furniture implemented STORIS Furniture Retail Accounting as its core Retail Management application to support front of house sales, credit workflows, delivery scheduling, and back office accounting. The deployment targeted store operations and the finance function at the retailer, with configuration focused on point of sale order entry, accounts receivable, and delivery coordination to reflect the companys sales floor and fulfillment activities.
The STORIS Furniture Retail Accounting implementation included configuration of accounting ledgers and receivables, point of sale and order management screens tuned for furniture transactions, delivery scheduling capabilities, and workflow support for customer financing. Staff training emphasized use of STORIS computer programs, answering phones, scheduling deliveries, and sales floor transaction handling to align operational procedures with system workflows.
Integrations and operational coverage centered on operational handoffs between store associates, delivery teams, and financing companies, with STORIS configured to capture financing applications and credit decision steps used by third party financing companies. Operational scope remained retail centric, applying to the sales floor, customer service interactions, delivery scheduling operations, and the finance team responsible for collections and reconciliation.
Governance focused on process standardization and role based training rather than technology replatforming, with store management and finance staff accountable for daily use and approval workflows inside STORIS Furniture Retail Accounting. Training and script based phone handling were documented to ensure consistent use of the system across customer engagement, delivery scheduling, and financing workflows.
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Wichita Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Wichita Furniture implemented LiveChat on its website. LiveChat, an application in the Chatbots and Conversational AI category, is deployed as an embedded site chat widget to provide real time customer messaging for the retailer's ecommerce storefront.
The deployment emphasizes web based chat capabilities typical of Chatbots and Conversational AI implementations, including visitor detection, automated greetings, canned responses, chat routing, and an agent web console for handling incoming sessions. Operational responsibility is concentrated in online customer service and ecommerce sales functions, which monitor the LiveChat console and manage session routing and escalation workflows through configured response templates and routing rules.
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Wichita Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Wichita Furniture implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud-hosted deployment supports the company's 135 employees and is referenced in the company website source as the organization’s collaboration and mail platform.
The implementation centers on core Google Workspace capabilities including Gmail for corporate email, Google Calendar for scheduling, and Google Drive for file storage and sharing. It also leverages Google Docs, Sheets and Slides for real-time document collaboration, Google Meet for virtual meetings, and administration through the Google Workspace Admin console.
Operational coverage includes front-office and back-office business functions typical of a mid-sized retail firm, supporting sales, customer service, merchandising and operations teams, with centralized user provisioning, group mailbox configuration and domain management. The deployment is used on the public website to route contact form messages and align public-facing addresses with the corporate domain, and governance is managed via account provisioning and standard access controls.
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Wichita Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Wichita Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shopping Cart Management | eCommerce |
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2020 | 2020 |
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Wichita Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Wichita Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Wichita Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wichita Furniture Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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