William Angliss Institute
555 La Trobe Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8595-5144
Education
William Angliss Institute Technographics
William Angliss Institute Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by William Angliss Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 William Angliss Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that William Angliss Institute has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2013, Frontier Software iChris for Core HR in 2021, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems William Angliss Institute is running and its propensity to invest more and deepen its relationship with Intuit , TechnologyOne , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing William Angliss Institute revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for William Angliss Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
William Angliss Institute Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013 William Angliss Institute implemented Intuit QuickBooks Online to provide foundational accounting for its finance organization. The deployment addresses core ERP Financial responsibilities across the institute's finance function, with documented use at the Colombo Academy of Hospitality Management joint venture in Sri Lanka.
The implementation of Intuit QuickBooks Online supported standard financial modules and workflows, including preparation of financial statements, budgeting and variance analysis, accounts receivable management, invoicing and payment settlement recording. The system was also used for statutory financial processes such as preparation of EPF, ETF, PAYE and corporate income tax filings, and for working capital management activities.
Operational practice shows QuickBooks was used in conjunction with MS Office to maintain the receivable database and to follow up student payments against defined deadlines, support royalty fee accounting back to William Angliss Institute Australia, and manage asset verification and monthly stock taking processes. Finance staff titles cited include Finance Manager, Assistant Manager Finance, and Assistant Accountant, indicating the application was embedded in day to day accounting, collections, and reporting workflows.
Governance and process responsibilities centered on centralized finance execution rather than technical integrations, with the finance team liaising with banks and government bodies such as the Board of Investment, tax authorities and labour departments to support statutory compliance and student loan arrangements. Intuit QuickBooks Online served as the operational ledger and invoicing engine for the institute's ERP Financial activities at the Sri Lanka site.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 William Angliss Institute implemented Frontier Software iChris as its Core HR platform to centralize employee records and to coordinate learning and development workflows across the Institute. The deployment focused on the People and Capability function for an approximate 500 person workforce, positioning Frontier Software iChris to support rostering, compliance training administration, and electronic HR recordkeeping.
Frontier Software iChris was configured to deliver core Human Resources capabilities including coordination of the Institute’s learning and development function, administration of compliance training and budget controls, monitoring of staff qualifications and training needs, and oversight of the performance appraisal program. The implementation emphasized automation of L&D processes where possible, maintenance of electronic personnel records, and built-in reporting and data extraction to enable regular workforce analytics and operational reporting.
Operational coverage centered on People and Capability teams, learning and development coordinators, and managers responsible for staff development and appraisal, with Frontier Software iChris acting as the central HRIS for those business functions. The system was used to prepare and share reports and data analysis required by the Institute, and to support the planning of an annual calendar of development events and budget management for training activities.
Governance and workflow changes formalized responsibilities for L&D coordination and compliance, embedding the HR Advisor Learning and Development function into routine system administration and reporting. Rollout and ongoing ownership were aligned to the People and Capability team, with process controls for qualifications tracking, compliance training enrolment, and performance appraisal workflows documented and executed through Frontier Software iChris.
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 William Angliss Institute implemented Zendesk Chat. The deployment placed Zendesk Chat on the institute website to provide web-based student and prospect engagement within the Chatbots and Conversational AI category.
The implementation used an embedded chat widget delivering real-time messaging, proactive chat triggers, and session transcript capture. Configuration work focused on chat routing and agent queues, canned responses and visitor context capture to accelerate handling of web enquiries and reduce time to first response.
Operational scope centered on website touchpoints, positioning the solution to support student services and marketing enquiry workflows. Governance emphasized centralized administration of chat settings, operator access controls and transcript retention for follow-up, with rollout and ongoing management concentrated on the web channel rather than campus-specific channels.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2009 | 2009 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at William Angliss Institute
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by William Angliss Institute Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD William Angliss Institute Technographics
William Angliss Institute is a Education organization based in Australia,
with around 500 employees and annual revenues of $100.0 million.
William Angliss Institute operates a diverse technology stack with applications such as
Intuit QuickBooks Online, Frontier Software iChris and Zendesk Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
William Angliss Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Frontier Software and Zendesk.
William Angliss Institute recently adopted applications including
TechnologyOne ERP in 2023, TechnologyOne Ci Anywhere in 2023 and Optimizely Search & Navigation (ex Episerver Find) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of William Angliss Institute’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates William Angliss Institute’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete William Angliss Institute technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.