Grand Rapids, 49504, MI,
United States
Williams Distributing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Williams Distributing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 575 Williams Distributing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Williams Distributing has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2021, Microsoft 365 for Collaboration in 2015, Thrive Retail Inventory Management for Inventory Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Williams Distributing is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Williams Distributing revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Williams Distributing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
|
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|
|
|
Manufacturing ERP | ERP Services and Operations |
|
2025 | 2025 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thrive Technologies | Legacy | Thrive Retail Inventory Management | Inventory Management | SCM | n/a | 2019 | 2019 |
In 2019 Williams Distributing implemented Thrive Retail Inventory Management in the Inventory Management category to address persistent stock imbalances across its Midwest network. Williams Distributing is a Michigan-based distributor operating two distribution centers and 22 HVAC locations across three states, carrying 761 vendor lines and serving hundreds of dealers, and the deployment was scoped to optimize multi-site inventory and replenishment workflows.
The implementation centered on Thrive Retail Inventory Management’s inventory optimization and demand prediction capabilities, with weekly recalculation of projected sales for each SKU by location. The system was configured to model the distribution network and procurement paths, determine which hubs and branches order direct from vendors, and automate internal distribution routing, while policy modules were used to set target service levels, reduce lost sales, and limit excess time supply.
Thrive interfaced with Williams Distributing’s existing ERP system to exchange demand signals, stock positions, and purchase order recommendations. Operational coverage included inventory planning, purchasing, replenishment, and branch distribution functions across the two DCs and 22 locations, with the solution analyzing over 40 SKU by location variables daily to recommend optimal stocking levels and suggested POs.
Governance was formalized through system-driven inventory policies and a cadence of weekly forecast recalculations and daily recommendations, which reduced reliance on ad hoc transfers and manual reorder decisions. The deployment produced explicit outcomes stated by the customer, cutting lost sales by 25 percent equating to two million dollars in annual revenue, reducing ad hoc daily transfers by over 50 percent, and lowering overall inventory by approximately one week of supply.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
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Marketing Automation | CRM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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