AI Buyer Insights:

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

Williams Sonoma
Location
3250 Van Ness Ave,
San Francisco, 94109, CA,
United States
Website
https://www.williams-sonoma.com/
Phone
1 415-421-7900
Artw industry
Retail
Employee
Revenue

Williams Sonoma Technographics

Williams Sonoma Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Williams Sonoma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19600 Williams Sonoma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Williams Sonoma has purchased the following applications: ZeroedIn Cloud Workforce Analytics for Workforce Analytics in 2023, Visa Checkout for Payment Processing in 2015, Salesforce Data Cloud for Customer Data Platform in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Williams Sonoma is running and its propensity to invest more and deepen its relationship with ZeroedIn , Visa , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Williams Sonoma revenues, which have grown to $7.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Williams Sonoma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Williams Sonoma Tech Stack and Enterprise Applications

Williams Sonoma HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ZeroedIn Legacy ZeroedIn Cloud Workforce Analytics Workforce Analytics HCM n/a 2023 2023
In 2023, Williams-Sonoma deployed ZeroedIn Cloud Workforce Analytics using Workforce Analytics to centralize labor and store performance data. The implementation integrated point-of-sale, time and labor, and HR systems to feed manager and leadership dashboards across U.S. stores. ZeroedIn Cloud Workforce Analytics was configured to deliver manager-level operational dashboards and leadership scorecards, automating associate productivity measures and retail-sales reporting. Data pipelines reconciled POS transactions with time and labor records and HR attributes to support productivity, turnover, and top-performer analysis. Operational coverage emphasized U.S. retail sites with centralized reporting for HR and store leadership, and governance controls around data reconciliation and dashboard access for managers and leaders. Reported outcomes included a reduction in HR weekly reporting effort from approximately 10 to 20 hours down to about 1 hour and improved visibility into turnover and top performers.
Williams Sonoma ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Checkout Payment Processing ERP n/a 2015 2015
Williams Sonoma CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Data Cloud Customer Data Platform CRM n/a 2023 2023
Customer Experience CRM 2018 2018
Customer Loyalty CRM 2024 2024
Customer Support CRM 2023 2023
Data Management Platform CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Williams Sonoma AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Generative AI Platforms AI Development 2023 2023
Williams Sonoma AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2025 2025
Williams Sonoma Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2023 2023
Williams Sonoma Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Williams Sonoma eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2000 2000
Williams Sonoma IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management IT Asset Management 2019 2019
Williams Sonoma ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Williams Sonoma PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2016 2016
Transactional Email PaaS 2014 2014
Williams Sonoma IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Cloud Storage IaaS 2013 2013
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Williams Sonoma CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Williams Sonoma

First Name Last Name Title Function Department Email Phone
Vice President - Chief Information Security Officer CXO IT
Manager, Cyber Security Manager IT
Director Technology Director IT
Senior Information Security Engineer Non Manager IT
Sr. Director of Tech. Risk - Focus Areas Cyber Security, Tech Internal audit / Assurance, GRC Director IT
Information Security Analyst, Incident Response, Threat Intel, Vulnerability Management Non Manager IT
Show All Contacts

Apps Being Evaluated by Williams Sonoma Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Williams Sonoma IT executives and key decision makers. This section highlights Williams Sonoma's latest recorded technology evaluations, including PTC Windchill for Product Lifecycle Management on 2026-10-01, Q4 Inc Investor Relations Success Platform for Partner Relationship Management on 2026-08-31, and Oracle Retail (ex Retek) for Retail Management on 2026-03-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Williams Sonoma digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-10-01 Williams Sonoma Evaluated PTC PTC Windchill Product Lifecycle Management PLM and Engineering
2026-08-31 Williams Sonoma Evaluated Q4 Inc Q4 Inc Investor Relations Success Platform Partner Relationship Management CRM
2026-03-18 Williams Sonoma Evaluated Oracle Oracle Retail (ex Retek) Retail Management ERP Services and Operations
2026-03-02 Williams Sonoma Evaluated Digital Asset Management Content Management
2025-05-13 Williams Sonoma Evaluated Treasury Management TRM
2025-03-07 Williams Sonoma Evaluated Warehouse Management SCM
2024-10-18 Williams Sonoma Evaluated Point Of Sale ERP Services and Operations
2024-10-18 Williams Sonoma Evaluated Portfolio and Investment Management Investment Management
2024-06-12 Williams Sonoma Evaluated eCommerce eCommerce
FAQ - APPS RUN THE WORLD Williams Sonoma Technographics
Williams Sonoma is a Retail organization based in United States, with around 19600 employees and annual revenues of $7.81 billion.
Williams Sonoma operates a diverse technology stack with applications such as ZeroedIn Cloud Workforce Analytics, Visa Checkout and Salesforce Data Cloud, covering areas like Workforce Analytics, Payment Processing and Customer Data Platform.
Williams Sonoma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ZeroedIn, Visa and Salesforce.
Williams Sonoma recently adopted applications including Salesforce Agentforce Service Agent in 2025, Salesforce Loyalty Management in 2024 and ZeroedIn Cloud Workforce Analytics in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Williams Sonoma’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Williams Sonoma’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Williams Sonoma technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.