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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Williams-Sonoma
Location
3250 Van Ness Ave,
San Francisco, 94109, CA,
United States
Website
https://www.williams-sonoma.com/
Phone
1 415-421-7900
Artw industry
Retail
Employee
Revenue

Williams-Sonoma Technographics

Williams-Sonoma Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Williams-Sonoma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19600 Williams-Sonoma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Williams-Sonoma has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Sourcemap Blockchain for Blockchain Platform in 2023, Salesforce Agentforce Service Agent for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Williams-Sonoma is running and its propensity to invest more and deepen its relationship with Microsoft , Sourcemap , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Williams-Sonoma revenues, which have grown to $7.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Williams-Sonoma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Williams-Sonoma Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Cloud Storage IaaS 2013 2013
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Sourcemap Legacy Sourcemap Blockchain Blockchain Platform Blockchain n/a 2023 2023 In 2023 Williams-Sonoma used Sourcemap's supply chain mapping platform to map multi tier suppliers and support forced labor due diligence and ESG reporting in the United States. Williams-Sonoma implemented Sourcemap Blockchain, a Blockchain Platform, to extend supplier traceability and immutable provenance capabilities across its mapped supplier networks. Sourcemap Blockchain was configured along traceability workflows that capture node mapping, provenance records, and immutable event logging for supplier attestations and audit trails, reflecting common Blockchain Platform functionality for chain of custody and compliance documentation. The deployment emphasized structured supplier data capture and provenance records to support forced labor due diligence and ESG reporting processes. Operational ownership aligned with sourcing, supply chain, and compliance teams in the United States where the platform supported due diligence workflows and reporting cadence. Public reporting documents Williams-Sonoma's use of Sourcemap traceability software, and the use of Sourcemap Blockchain is inferred as the Blockchain Platform extension of those traceability and compliance workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Salesforce Legacy Salesforce Agentforce Service Agent Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Data Platform CRM 2023 2023
Customer Experience CRM 2018 2018
Customer Loyalty CRM 2024 2024
Customer Support CRM 2023 2023
Data Management Platform CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2000 2000
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Generative AI Platforms AI Development 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2022 2022
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Robotic Process Automation PaaS 2016 2016
Transactional Email PaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2023 2023
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Workforce Analytics HCM 2023 2023
IT Decision Makers and Key Stakeholders at Williams-Sonoma
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Williams-Sonoma Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Williams-Sonoma Technographics

Williams-Sonoma is a Retail organization based in United States, with around 19600 employees and annual revenues of $7.71 billion.

Williams-Sonoma operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Sourcemap Blockchain and Salesforce Agentforce Service Agent, covering areas like Application Hosting and Computing Services, Blockchain Platform and Chatbots and Conversational AI.

Williams-Sonoma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Sourcemap and Salesforce.

Williams-Sonoma recently adopted applications including Salesforce Agentforce Service Agent in 2025, Salesforce Loyalty Management in 2024 and Sourcemap Blockchain in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Williams-Sonoma’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Williams-Sonoma’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Williams-Sonoma technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.