WiZink Bank
Calle Ulises, 16-18,
Madrid, 28043,
Spain
Madrid, 28043,
Spain
34 917 87 47 47
Banking and Financial Services
WiZink Bank Technographics
WiZink Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WiZink Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 WiZink Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WiZink Bank has purchased the following applications: CGI CACS Enterprise for Debt Collection and Recovery in 2017, Oracle Autonomous Data Warehouse for Data Warehouse in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WiZink Bank is running and its propensity to invest more and deepen its relationship with CGI Group , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WiZink Bank revenues, which have grown to $133.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WiZink Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WiZink Bank Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI CACS Enterprise | Debt Collection and Recovery | ERP Services and Operations | CGI Group | 2017 | 2017 |
In 2017, WiZink Bank implemented CGI CACS Enterprise as its Debt Collection and Recovery platform to modernize enterprise collections and default management. The deployment was executed with CGI as the implementation partner, focused on finance and collections operations across Spain, and positioned within a long term partnership supporting the bank's digital transformation.
CGI CACS Enterprise was configured to provide centralized case management, automated collection workflows, account segmentation and scoring, payment arrangement tracking, dispute handling, and operational reporting. The implementation emphasized workflow orchestration for collector workqueues and consolidated analytics to support default portfolio management.
The deployment delivered an enterprise instance of CGI CACS Enterprise that centralized collections operations and standardized processes across the bank's collections teams in Spain. Operational coverage included default management, inbound and outbound contact orchestration, and consolidated reporting for finance and collections stakeholders.
Governance was structured through the strategic partnership with CGI to align collections processes, compliance controls, and rollout sequencing across business units. CGI public communications cite improved operational performance and customer experience and reference typical CACS outcomes including reductions in net credit loss and default management OPEX savings.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Autonomous Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2020 | 2020 |
In 2020 WiZink Bank implemented Oracle Autonomous Data Warehouse to centralize its Data Warehouse capabilities for analytics and reporting across retail banking functions. The Oracle Autonomous Data Warehouse deployment is explicitly tied to Oracle Gen 2 Infrastructure and leverages Oracle Autonomous Database technology to provide a managed, self-patching data warehouse platform.
The Oracle Autonomous Data Warehouse implementation included core data warehousing and analytics workloads, automated maintenance and provisioning, and online patching capabilities. Oracle Autonomous Data Warehouse provides automated security patching and continuous maintenance while the database remains operational, reducing the need for scheduled downtime for patch cycles and addressing common human patching errors cited in industry incidents.
Operationally the deployment used Oracle Gen 2 Infrastructure features that support Cloud at Customer style installations and synchronization with Oracle public cloud, enabling rapid provisioning and an on premise footprint consistent with regulated banking requirements. Governance shifted toward platform-centric maintenance, with automated patch and lifecycle management owned by the Autonomous Database environment rather than manual system patching, and the solution was positioned to support analytics, risk, finance, and core reporting workflows within WiZink Bank.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, WiZink Bank implemented Microsoft 365. The deployment was positioned to address Collaboration requirements and established Microsoft 365 as the core productivity and communication platform for approximately 1200 employees in Spain. Microsoft 365 is used to consolidate email, document collaboration, and team communication consistent with a Collaboration platform.
The implementation appears to follow a centralized Microsoft 365 tenant architecture delivering Exchange Online email, SharePoint Online intranet and document management, Microsoft Teams for synchronous collaboration, and Office client integration. Identity and access governance were managed through the Microsoft 365 tenant model with Azure Active Directory used for single sign-on and role based access control to support user lifecycle and permissions. These functional modules support Collaboration workflows such as co authoring, content lifecycle management, and corporate communications.
Public site references show Microsoft 365 assets on WiZink Bank’s website, indicating web facing touch points or tenant linked services. Operational coverage spans corporate functions including communications, HR, finance, and retail banking teams that depend on collaboration tooling. Governance practices center on centralized tenant administration, user provisioning policies, and controls for external sharing and data classification consistent with a bank level Collaboration deployment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Whistleblowing Management | TRM |
|
2014 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at WiZink Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by WiZink Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WiZink Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WiZink Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD WiZink Bank Technographics
WiZink Bank is a Banking and Financial Services organization based in Spain,
with around 1200 employees and annual revenues of $133.0 million.
WiZink Bank operates a diverse technology stack with applications such as
CGI CACS Enterprise, Oracle Autonomous Data Warehouse and Microsoft 365,
covering areas like Debt Collection and Recovery, Data Warehouse and Collaboration.
WiZink Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, Oracle and Microsoft.
WiZink Bank recently adopted applications including
Atlassian Jira Service Desk in 2021, Pcloudy in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WiZink Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WiZink Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WiZink Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.