Seoul, n/a,
South Korea
Woowa Brothers Corp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Woowa Brothers Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Woowa Brothers Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woowa Brothers Corp has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Samsung Contact Centre for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woowa Brothers Corp is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Cisco Systems , Samsung SDS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woowa Brothers Corp revenues, which have grown to $971.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woowa Brothers Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 | ||
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Samsung SDS | Legacy | Samsung Contact Centre | Call Center | CRM | n/a | 2022 | 2022 | In 2022, Woowa Brothers Corp implemented Samsung Contact Centre, deploying Samsung SDS AICC analytics to provide real-time voice-of-customer monitoring and automated conversation analysis. The implementation targeted Call Center operations in South Korea and aimed to surface actionable customer issues at scale. The deployment centered on the Samsung Contact Centre AICC analytics capability, enabling continuous VoC detection, automated conversation analysis, and real-time alerting. The solution applied AI-driven natural language processing workflows to analyze inbound voice interactions and generate structured issue signals for operational use. This contact-center and CRM analytics deployment integrated with existing contact center infrastructure and CRM workflows to route detected issues to customer service, quality assurance, and supervisory teams. Operational coverage was Korea-based and focused on customer experience and operational responsiveness, with the business able to detect and respond to hundreds of customer issues daily. Governance shifted toward real-time monitoring and incident orchestration by embedding VoC detection into frontline and supervisory workflows and enabling automated escalation paths. Reported outcomes included improved ability to detect and respond to customer issues and increased operational responsiveness, aligned with the stated objective of improving customer experience. |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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