Seoul, n/a,
South Korea
Woowa Brothers Corp Technographics
Woowa Brothers Corp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Woowa Brothers Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Woowa Brothers Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woowa Brothers Corp has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Samsung Contact Centre for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woowa Brothers Corp is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woowa Brothers Corp revenues, which have grown to $971.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woowa Brothers Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Woowa Brothers Corp Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | LG CNS | 2017 | 2018 |
In 2017, Woowa Brothers Corp implemented SAP S/4 HANA as its core ERP Financial system. The deployment was executed with SAP partner LG CNS and focused on consolidating finance and accounting operations under a single SAP S/4 HANA platform.
Configuration concentrated on financial functional modules, including general ledger, accounts payable, accounts receivable, asset accounting, financial close and statutory reporting, leveraging the SAP S/4 HANA universal journal and in-memory data model. Implementation work included master data rationalization and chart of accounts alignment to standardize transactional accounting and support consolidated financial reporting workflows.
LG CNS led system integration, data conversion and cutover activities and coordinated testing and user acceptance cycles with finance and accounting stakeholders. The implementation targeted corporate finance, accounting and treasury business functions across Woowa Brothers Corp operations in South Korea to centralize transactional finance processing and reporting.
Governance was structured around staged testing, controlled configuration change processes and finance process ownership to manage rollout and post go-live support. The engagement emphasized change management and operational handover to finance leadership while retaining SAP S/4 HANA as the primary ERP Financial application for ongoing financial operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Woowa Brothers Corp implemented Cisco Webex Meetings as an Audio Video and Web Conferencing solution. The deployment is surfaced on the Woowahan website to provide web based meeting access for customer facing interactions and internal collaboration. Cisco Webex Meetings is used for real time video and audio sessions, screen sharing, participant management, and recording capabilities.
Configuration emphasizes browser based joining and hosted meeting controls typical of Cisco Webex Meetings, with IT ownership for user provisioning and access governance across corporate users. The implementation is oriented around embedding meeting access on the public site to enable scheduled and ad hoc conferencing tied to operational customer engagement workflows. Woowa Brothers Corp uses Cisco Webex Meetings as an Audio Video and Web Conferencing platform to support customer engagement, sales demonstrations, and internal team collaboration.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Samsung SDS | Legacy | Samsung Contact Centre | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Woowa Brothers Corp implemented Samsung Contact Centre, deploying Samsung SDS AICC analytics to provide real-time voice-of-customer monitoring and automated conversation analysis. The implementation targeted Call Center operations in South Korea and aimed to surface actionable customer issues at scale.
The deployment centered on the Samsung Contact Centre AICC analytics capability, enabling continuous VoC detection, automated conversation analysis, and real-time alerting. The solution applied AI-driven natural language processing workflows to analyze inbound voice interactions and generate structured issue signals for operational use.
This contact-center and CRM analytics deployment integrated with existing contact center infrastructure and CRM workflows to route detected issues to customer service, quality assurance, and supervisory teams. Operational coverage was Korea-based and focused on customer experience and operational responsiveness, with the business able to detect and respond to hundreds of customer issues daily.
Governance shifted toward real-time monitoring and incident orchestration by embedding VoC detection into frontline and supervisory workflows and enabling automated escalation paths. Reported outcomes included improved ability to detect and respond to customer issues and increased operational responsiveness, aligned with the stated objective of improving customer experience.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Woowa Brothers Corp
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Apps Being Evaluated by Woowa Brothers Corp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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