Workday
6110 Stoneridge Mall Road,
Pleasanton, 94588, CA,
United States
Pleasanton, 94588, CA,
United States
1 925-951-9000
Professional Services
Workday Technographics
Workday Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Workday and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20588 Workday employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Workday has purchased the following applications: BetterUp Digital Coaching for Digital Coaching in 2017, Oracle Netsuite OpenAir for Professional Services Automation in 2011, Tonkean Platform for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workday is running and its propensity to invest more and deepen its relationship with BetterUp , Workday , TechWolf or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workday revenues, which have grown to $9.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workday intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Workday Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BetterUp | Legacy | BetterUp Digital Coaching | Digital Coaching | HCM | n/a | 2017 | 2017 |
In 2017, Workday Inc began a pilot deployment of BetterUp Digital Coaching, classified as Digital Coaching, to strengthen manager capability during a period of rapid company growth. The pilot targeted Workday people managers and focused on building high trust teams, facilitating career growth for team members, and maintaining a positive culture.
BetterUp Digital Coaching in the pilot emphasized mobile coaching backed by evidence based science and included a whole person assessment tool to help identify coaching goals. These implemented capabilities align with typical Digital Coaching workflows around individualized goal identification, tailored coaching interactions, and development planning to shift managerial behaviors.
The operational scope was initially a pilot within Workday, centered on people managers and talent development workflows, with HR and People Operations positioned to govern scaling and rollout decisions. Workday reported the results were so strong that the company planned to extend the program beyond the pilot year, indicating a move from pilot governance to broader program governance and operationalization.
BetterUp announced a separate research commitment, allocating 15 million to 20 million dollars over five years to BetterUp Labs to study worker behavior, research that underpins the BetterUp Digital Coaching offering. Workday is also a BetterUp customer, which positioned the 2017 pilot as both an internal capability build for people managers and an early adoption signal for the vendor's Digital Coaching product.
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Diversity and Inclusion | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Skills Intelligence | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Workday Inc implemented Oracle Netsuite OpenAir as its Professional Services Automation platform. The implementation targeted the company's professional services organization to centralize project delivery and services operations across program and project teams.
Oracle Netsuite OpenAir was configured to provide core Professional Services Automation capabilities including project management, resource management, time and expense capture, billing, and project financial tracking. The deployment used the cloud-hosted multi-tenant architecture of Oracle Netsuite OpenAir, employing configurable workflows, role-based access controls, and automated approval routing to enforce project governance.
Governance emphasis included standardized timesheet and expense approval processes, centralized project accounting controls, and staffing and utilization processes to align project delivery with service operations. Workday Inc aligned Oracle Netsuite OpenAir configuration with service delivery processes and operational governance across its professional services functions.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tonkean | Legacy | Tonkean Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023, Workday Inc implemented the Tonkean Platform to automate legal matter intake, aligning the deployment with Generative AI Platforms capabilities. The Tonkean Platform was deployed through Tonkean LegalWorks to orchestrate intake workflows and centralize the legal intake function for Workday's legal organization.
The implementation removed manual matter creation and centralized triage across channels, with Tonkean LegalWorks configured to capture intake from multiple channels, enforce routing rules, and automate matter record creation. These functional modules focused on intake orchestration, workflow automation, and standardized triage logic to reduce manual handoffs.
Tonkean LegalWorks was integrated with Workday's e-billing system to close the intake to billing handoff, creating an automated path from intake capture to matter financial tracking. Operational scope concentrated on the legal department, with the platform serving as the single intake and triage point across channels.
Governance shifted toward centralized intake ownership within legal, enabling standardized workflows and clearer triage accountability, and Workday planned to extend the Tonkean Platform with Tonkean's AI capabilities. The deployment achieved nearly 100% adoption of a key intake process and eliminated manual matter creation for that workflow.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2016 | 2016 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2009 | 2009 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring, Servers, Storage and Networking | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Workday
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Workday Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Workday IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Workday digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Workday Technographics
Workday is a Professional Services organization based in United States,
with around 20588 employees and annual revenues of $9.55 billion.
Workday operates a diverse technology stack with applications such as
BetterUp Digital Coaching, Oracle Netsuite OpenAir and Tonkean Platform,
covering areas like Digital Coaching, Professional Services Automation and Generative AI Platforms.
Workday has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BetterUp, Oracle and Tonkean.
Workday recently adopted applications including
TechWolf Skills Intelligence in 2024, Intel 471 TITAN in 2024 and Tonkean Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Workday’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Workday’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Workday technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.