Workplace Safety and Insurance Board Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Workplace Safety and Insurance Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Workplace Safety and Insurance Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Workplace Safety and Insurance Board has purchased the following applications: TELUS Health Workers Compensation for Compensation Management in 2016, Guidewire BillingCenter for Insurance Billing Administration in 2013, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workplace Safety and Insurance Board is running and its propensity to invest more and deepen its relationship with TELUS , Guidewire , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workplace Safety and Insurance Board revenues, which have grown to $2.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workplace Safety and Insurance Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TELUS | Legacy | TELUS Health Workers Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016, Workplace Safety and Insurance Board implemented TELUS Health Workers Compensation from vendor TELUS. The TELUS Health Workers Compensation deployment operates in the Compensation Management category and delivers the WSIB eServices provider portal used by Ontario healthcare providers for online claims, bill submission and payment tracking.
The implementation centers on provider-facing capabilities, specifically claims management and e-billing delivered via the TELUS Health Provider Portal, with functionality for submitting claims, uploading bills and tracking payment status. TELUS Health Workers Compensation supports standard compensation management workflows and provider transaction processing, and the portal implementation is intended to reduce paperwork and speed up payments to providers as stated in WSIB documentation.
Operational coverage is focused on Ontario healthcare providers and the WSIB claims and compensation process area, with the portal connecting provider submissions to WSIB back-end claims processing and payment tracking systems. Access, provider onboarding and transaction workflows are administered through the WSIB eServices environment while the TELUS Health Provider Portal handles the front-end provider interactions.
Governance and operational ownership are aligned to WSIB provider services and claims operations for portal access control and procedural updates, with rollout scoped to the Ontario provider community. The narrative reflects a configuration oriented around claims management, e-billing and payment tracking modules within the TELUS Health Workers Compensation application in the Compensation Management category.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2013 | 2013 |
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Insurance Claims Management | ERP Services and Operations |
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2013 | 2013 |
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Insurance ERP | ERP Services and Operations |
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2013 | 2013 |
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Insurance Policy Administration | ERP Services and Operations |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL) | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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