Holland, 49423, MI,
United States
Worksighted Technographics
Worksighted Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Worksighted and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Worksighted employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Worksighted has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Worksighted is running and its propensity to invest more and deepen its relationship with HubSpot , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Worksighted revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Worksighted intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Worksighted Tech Stack and Enterprise Applications
Worksighted AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Worksighted implemented Hubspot Live Chat on its public website to provide immediate customer engagement and inbound lead capture. Worksighted deployed Hubspot Live Chat as its Chatbots and Conversational AI solution to centralize web inquiries for sales and support workflows.
The implementation centers on an embedded live chat widget and conversational flow configuration, including automated welcome messaging and contact capture forms to create or update contact records. Hubspot Live Chat was configured to store chat transcripts and session metadata within the HubSpot platform, enabling conversational continuity and follow up by account teams.
Integrations are scoped to the HubSpot ecosystem, with chat interactions mapped to HubSpot contact records and ticketing workflows to support sales lead qualification and support triage. Operational coverage is focused on the corporate website and routed to internal sales and service team inboxes, aligning web engagement with the company CRM and marketing contact database.
Governance for the implementation emphasized chat handling rules, agent response templates, and transcript retention policies within HubSpot, supporting consistent handling of inbound requests. Worksighted positioned Hubspot Live Chat to unify website conversational touchpoints with CRM-driven follow up and operational ownership by sales and support functions.
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Worksighted Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Worksighted deployed Cisco Webex Meetings to support client-facing collaboration and internal conferencing. Worksighted is a 40-employee professional services firm in the United States and exposes Cisco Webex Meetings on their website to simplify external attendee access for demos and client sessions.
The implementation uses core Audio Video and Web Conferencing capabilities, including scheduled meetings, video and audio conferencing, screen sharing, and browser-based join flows tied to calendar scheduling. Configuration appears optimized for a small organization, with centralized host accounts, meeting templates, role-based participant controls, and recurring meeting workflows to support sales demonstrations and project delivery reviews.
Operational coverage centers on client-facing teams and delivery staff, as well as internal collaboration across the company, supporting sales demos, technical scoping calls, and remote consulting sessions. Governance is compact and operationally focused, with a small administrative group managing user provisioning, meeting policies, and security settings, and with the Cisco Webex Meetings instance surfaced through the company website to streamline external engagement.
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Collaboration | Collaboration |
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2016 | 2016 |
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Worksighted eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Worksighted implemented WooCommerce on its public website to provide eCommerce functionality. The WooCommerce deployment provides storefront and catalog management, shopping cart and checkout workflows, and order capture capabilities consistent with typical eCommerce implementations for a small professional services firm. The implementation uses WooCommerce as a WordPress plugin extension of the corporate site architecture, hosting the commerce layer within the existing website stack.
Operational scope includes web sales and client facing commerce processes, with marketing and operations owning product content, pricing and order workflows while IT maintains plugin updates, security, and platform configuration. The deployment leverages standard WooCommerce modules for product listings, checkout orchestration, and order management, aligning the application with eCommerce business functions for Worksighted. This description documents a site level commerce implementation of WooCommerce within Worksighteds United States corporate web presence.
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Worksighted CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2023 | 2023 |
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Worksighted IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Worksighted
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder and President | CXO | Finance | ||||
| Founder and Vice President | CXO | Finance | ||||
| Director of Sales and Marketing | Director | Marketing |
Apps Being Evaluated by Worksighted Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||