Xuchang, 461001,
China
Xuchang ChangAn Technology Co. Technographics
Xuchang ChangAn Technology Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Xuchang ChangAn Technology Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 77 Xuchang ChangAn Technology Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xuchang ChangAn Technology Co. has purchased the following applications: TQ Call Center for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xuchang ChangAn Technology Co. is running and its propensity to invest more and deepen its relationship with TQ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xuchang ChangAn Technology Co. revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xuchang ChangAn Technology Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Xuchang ChangAn Technology Co. Tech Stack and Enterprise Applications
Xuchang ChangAn Technology Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TQ | Legacy | TQ Call Center | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Xuchang ChangAn Technology Co. implemented TQ Call Center on its corporate website. The TQ Call Center deployment provides Call Center capabilities embedded in the public site to capture inbound customer contacts and route them to internal service staff, supporting the company’s customer service and sales inquiry workflows.
The implementation is web-integrated, using a site-embedded contact widget and a browser-accessible agent interface, aligning with typical Call Center functional modules such as inbound call routing, click-to-call web callbacks, agent queuing, and session logging. Configuration emphasis included agent console setup, contact routing rules, and administrative access for the customer service function, with reporting and session records used to support operational oversight and coordination between front-line agents and internal stakeholders.
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IT Decision Makers and Key Stakeholders at Xuchang ChangAn Technology Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Xuchang ChangAn Technology Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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