San Diego, 92154, CA,
United States
XY Labs Technographics
XY Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by XY Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 XY Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that XY Labs has purchased the following applications: Rebilly for Subscription and Recurring Billing in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems XY Labs is running and its propensity to invest more and deepen its relationship with Rebilly , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing XY Labs revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for XY Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
XY Labs Tech Stack and Enterprise Applications
XY Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rebilly | Legacy | Rebilly | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, XY Labs implemented Rebilly to centralize payments, subscription billing, and KYC for its IoT and blockchain products. XY Labs implemented Rebilly, a Subscription and Recurring Billing solution, to support payments orchestration, subscription lifecycle management, and customer verification across its product portfolio.
The implementation included core modules for payments orchestration, billing and KYC, and was configured to support multi processor checkout and routing logic for crypto capable processors. Rebilly was configured to manage subscription schedules, billing events and automated verification workflows, and the deployment went live within weeks, enabling rapid operational use.
Operational integrations include direct BI exports into BigQuery for richer analytics and unified reporting, and routing connections to multiple payment processors to enable market specific processor selection. The rollout focused on centralizing payments and onboarding workflows for XY Labs product teams, delivering unified reporting, faster onboarding, and the ability to route crypto capable processors across markets.
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XY Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, XY Labs implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. XY Labs uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to support core business functions including corporate email, document collaboration, shared storage, calendaring, and virtual meetings. The deployment covers all 15 employees of the professional services firm, establishing Google Workspace as the primary productivity and communication layer.
Configuration centered on standard Google Workspace functional modules such as Gmail, Google Drive, Docs and Sheets, Google Calendar, Google Meet, and the Admin console for user provisioning and domain management. Operational governance is managed through centralized admin settings and account-level controls, applied across the company to manage access, sharing permissions, and basic retention settings consistent with small organization practices. The company website references use of Google Workspace, reflecting the platform role across internal workflows and client-facing collaboration.
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XY Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, XY Labs implemented Zendesk Service to support Customer Support on its website, deploying the Zendesk Service application as the primary customer-facing support channel. The deployment targeted a US-based professional services firm with 15 employees, embedding Zendesk Service into web interactions to capture client tickets and inquiries directly from the corporate site.
The implementation leveraged standard Customer Support capabilities, including cloud-hosted ticketing, web widget capture, self-service knowledge base publishing, and rule-based ticket routing to the professional services team. Configuration work focused on incident triage workflows, assignment rules, SLA policy templates, and canned responses to align support processes with a small team operating model, while knowledge management processes were introduced to drive consistent responses and reuse of FAQ content.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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XY Labs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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XY Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at XY Labs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by XY Labs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||