Xylem Australia
14 Emporium Av,
Sydney, 2178, NSW,
Australia
Sydney, 2178, NSW,
Australia
61 2 9832-6200
Professional Services
Xylem Australia Technographics
Xylem Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Xylem Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Xylem Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xylem Australia has purchased the following applications: Epicor iScala for ERP Financial in 2009, Epicor EAM for Enterprise Asset Management in 2009, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xylem Australia is running and its propensity to invest more and deepen its relationship with Epicor , SAP , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xylem Australia revenues, which have grown to $8.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xylem Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Xylem Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor iScala | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009 Xylem Australia implemented Epicor iScala as its ERP Financial platform. The deployment concentrated on embedding purchasing and procurement controls within Xylem Water Solutions operations across Australia and the broader Asia Pacific sourcing organization, aligning procurement processes with regional sourcing objectives.
The Epicor iScala deployment centered on the Purchasing module, with configuration work to support commodity coding and procurement reporting. The team implemented UNSPSC and FPCC commodity codes inside Epicor iScala to enable statistical spend reports and to drive category-level analysis, while Purchasing module key user responsibilities covered supplier records, contract data capture, procurement workflow configuration and interpretation of financial reports for sourcing decisions.
Operational coverage extended to strategic sourcing, supplier management, contract negotiation and procurement analytics for the Asia Pacific region, with ASEP reporting feeding Xylem head office in Sweden. The implementation supported coordination between sourcing leads and Business Development Managers, and the procurement organization led local and Asia Pacific supplier development activities.
Governance was formalized through a regional steering committee and monthly ASEP meetings chaired for Asia Pacific, and the program produced region-level Strategic Sourcing KPIs and documented sourcing procedures. Outcomes explicitly reported from this initiative included a 4.8% reduction in procurement cost for key locally sourced commodities and active participation in environmental, security and ESH initiatives.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor EAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Xylem Australia implemented Epicor EAM to support Enterprise Asset Management across its Xylem Water Solutions operations in the Asia Pacific region. The Epicor EAM deployment was positioned to centralize asset lifecycle management and align maintenance and procurement workflows with strategic sourcing objectives managed by the National Strategic Sourcing function.
Configuration emphasis included an enterprise asset register, work order management, preventive maintenance scheduling, spare parts inventory and procurement linkage. Epicor EAM was configured to incorporate commodity classification and sourcing workflows, leveraging UNSPSC and FPCC commodity coding to enable statistical reporting and sourcing analytics tied to asset and inventory master data.
The implementation integrated with the existing iScala ERP purchasing module to maintain supplier contracts, purchase orders and ASEP reporting feeds to Xylem head office in Sweden. Operational coverage encompassed procurement, supply chain, maintenance and regional sourcing teams across Asia Pacific, with Epicor EAM acting as the central system for work orders and spare parts replenishment processes.
Governance was driven by an Asia Pacific sourcing steering committee, with Strategic Sourcing KPIs and monthly ASEP reporting instituted to track sourcing initiatives. The rollout supported supplier rationalisation, contract management and procedural controls, and contributed to a reported 4.8% reduction in procurement cost for key locally sourced commodities while applying Lean Six Sigma methods to identify savings opportunities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Xylem Australia implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on the Xylem Australia website to provide Audio Video and Web Conferencing capabilities for external engagement and virtual sessions.
The implementation centers on core conferencing modules common to the Audio Video and Web Conferencing category, including video conferencing, screen sharing, meeting recording, host controls, participant management, and scheduling capabilities exposed through the site. Configuration work emphasized secure meeting entry points and embedded meeting links on public pages to orchestrate live customer and partner sessions, while standard Webex meeting feature sets were provisioned for desktop and mobile access.
Operational governance was aligned to centralized meeting administration, user access control, and meeting policy enforcement to support predictable web-based engagement. Xylem Australia Cisco Webex Meetings Audio Video and Web Conferencing supports both customer-facing event workflows and internal collaboration scenarios, with the website integration acting as the primary access layer for attendees and hosts.
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Collaboration | Collaboration |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Xylem Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Xylem Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Xylem Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Xylem Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Xylem Australia Technographics
Xylem Australia is a Professional Services organization based in Australia,
with around 16000 employees and annual revenues of $8.60 billion.
Xylem Australia operates a diverse technology stack with applications such as
Epicor iScala, Epicor EAM and Cisco Webex Meetings,
covering areas like ERP Financial, Enterprise Asset Management and Audio Video and Web Conferencing.
Xylem Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Cisco Systems.
Xylem Australia recently adopted applications including
Salesforce Sales Cloud in 2021, Cisco Webex Meetings in 2020 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Xylem Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Xylem Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Xylem Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.