Highland, 92346, CA,
United States
Yaamava’ Resort & Casino at San Manuel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Yaamava’ Resort & Casino at San Manuel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Yaamava’ Resort & Casino at San Manuel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yaamava’ Resort & Casino at San Manuel has purchased the following applications: UKG Virtual Roster for Workforce Management in 2020, Konami SYNKROS for Casino Management System in 2018, Tableau for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yaamava’ Resort & Casino at San Manuel is running and its propensity to invest more and deepen its relationship with UKG , Konami Gaming , Amadeus Hospitality or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yaamava’ Resort & Casino at San Manuel revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yaamava’ Resort & Casino at San Manuel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Virtual Roster | Workforce Management | HCM | n/a | 2020 | 2020 |
In 2020, Yaamava’ Resort & Casino at San Manuel implemented UKG Virtual Roster as its Workforce Management solution to standardize frontline scheduling across the resort. The deployment targeted shift planning and roster control for hotel operations with emphasis on hourly teams and guest facing departments.
Configuration focused on roster management capabilities common to Workforce Management, including shift creation and publishing, employee availability and time off tracking, automated scheduling rules to enforce staffing coverage, and mobile shift notifications to support on property communications. The UKG Virtual Roster implementation was configured to support manager-led shift assignments and employee self-service for swaps and availability, preserving operational control at the department level.
The deployment operated alongside the property ecosystem, which included HMS, Chexology, Alice, Workday, and HotSOS, allowing scheduling workflows to coexist with HR records, guest operations and maintenance workflows used by frontline teams. Operational coverage included Bell services, Housekeeping, VIP Services, and Valet, reflecting the same departments that coordinate daily guest arrivals and departures.
Governance for the UKG Virtual Roster rollout aligned scheduling ownership with department managers and shift supervisors, and integrated roster reviews into existing monthly service meetings and daily operational audits used to uphold service standards. Training emphasis was placed on supervisors and team leads to maintain compliance with established audit routines and to ensure schedules supported cross department coordination.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Konami Gaming | Legacy | Konami SYNKROS | Casino Management System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Yaamava’ Resort & Casino at San Manuel deployed Konami SYNKROS as its Casino Management System at the San Manuel Casino in Highland, CA. The deployment targeted property-level guest services, promotions, loyalty operations, and cashiering workflows, establishing Konami SYNKROS as the operational hub for front-line and back-office staff. Implementation supported Guest Services representatives in addressing guest concerns and coordinating with internal departments through centralized player records.
Konami SYNKROS was configured to deliver player tracking and guest profile management, promotions management, loyalty program enrollment and redemption, and transaction capture to support receipt tracking and end of shift reconciliation. Guest Services staff explicitly used the Konami SYNKROS system to manage promotions and maintain accurate guest information, to track receipts for gift giveaway events, and to update account details and reconcile transactions at the close of each shift. Configuration efforts emphasized promotion rule sets, profile data integrity, and cashiering transaction logs.
Operational governance enforced shift-level reconciliation procedures and cross-department workflows between Guest Services, promotions teams, and cashiering, with documented steps for tracking giveaway receipts and posting adjustments to guest accounts. User workflows routed guest service interactions and promotion redemptions through the Konami SYNKROS guest record to maintain consistent account state and audit trails. The implementation ties Yaamava’ Resort & Casino at San Manuel, Konami SYNKROS, Casino Management System, to the business functions of guest services, promotions, loyalty, and cashiering.
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Hospitality ERP | ERP Services and Operations |
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2020 | 2020 |
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Hospitality ERP | ERP Services and Operations |
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2018 | 2018 |
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Hotel Property Management | ERP Services and Operations |
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2020 | 2020 |
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Point Of Sale | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Restaurant Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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