Bengaluru, 560102,
India
Yaticorp India Technographics
Yaticorp India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yaticorp India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Yaticorp India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yaticorp India has purchased the following applications: Zoho Mail for Collaboration in 2019, WordPress for Web Content Management in 2022, Gallabox Customer Support for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yaticorp India is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Automattic , Gallabox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yaticorp India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yaticorp India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yaticorp India Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallabox | Legacy | Gallabox Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, Yaticorp India deployed Gallabox Customer Support to centralize WhatsApp communication and move CRM adjacent customer support and sales automation onto a single messaging platform, aligning the company with the Customer Support category. The implementation targeted professional services workflows, consolidating inbound client chats and lead interactions across India.
The deployment configured core Gallabox Customer Support capabilities including chatbots, automated flows, a shared team inbox, and in-chat payments to automate customer support, sales conversations, and lead nurturing. Configuration work emphasized chatbot scripting for initial triage, flows for qualified lead routing and follow up, and the shared inbox for multiagent handling and response standardization.
Operational coverage was nationwide within India, with primary business functions impacted including customer support and sales teams, and the platform serving as a CRM adjacent tool for lead capture and nurture. The implementation explicitly centralized WhatsApp as the primary channel, consolidating messaging threads into Gallabox Customer Support to reduce channel fragmentation.
Governance changes focused on centralized inbox ownership, defined flow ownership and escalation rules, and role based access to messaging and payment capabilities, aligning operational processes between support and sales. Rollout occurred across the India region, with configuration and workflow rules used to coordinate handoffs between sales and support personnel.
Yaticorp reported that the Gallabox Customer Support rollout drove 100% business growth and produced large gains in productivity and customer satisfaction, outcomes described in the case study. The platform implementation reinforced Customer Support and sales automation capability for the company within the India market.
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Yaticorp India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Yaticorp India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||