Columbus, 43219, OH,
United States
YMCA of Central Ohio Technographics
YMCA of Central Ohio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by YMCA of Central Ohio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 YMCA of Central Ohio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YMCA of Central Ohio has purchased the following applications: UKG Ready (ex Kronos Workforce Ready) for Workforce Management in 2015, My Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YMCA of Central Ohio is running and its propensity to invest more and deepen its relationship with UKG , My Live Chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YMCA of Central Ohio revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YMCA of Central Ohio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
YMCA of Central Ohio Tech Stack and Enterprise Applications
YMCA of Central Ohio HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 YMCA of Central Ohio implemented UKG Ready, marketed previously as Kronos Workforce Ready, as its Workforce Management platform. The implementation is surfaced on the YMCA's public website through an online time entry and clock interface, leveraging the enter-time online access link published by the organization.
The UKG Ready deployment focuses on time and attendance capture, employee self-service time entry, and scheduling capabilities consistent with Workforce Management solutions. Configuration emphasizes web-based clocking and role-based access for program staff and administrative users, with core workforce modules exposed via the site for shift logging and schedule visibility.
Operational scope includes support for the YMCA of Central Ohio workforce of 2,200 employees, concentrating on HR and frontline program operations. Governance consolidates time capture and scheduling workflows within HR and operations, standardizing online clocking procedures through the UKG Ready application on the public site.
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YMCA of Central Ohio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 YMCA of Central Ohio implemented My Live Chat on its public website to provide an embedded conversational layer, placing the deployment squarely in the Chatbots and Conversational AI category. My Live Chat was configured as a website chat interface to capture visitor queries, surface automated greetings and scripted responses, and enable escalation paths to live staff for membership and program inquiries.
The implementation focused on front-line digital engagement, supporting member services and prospective member outreach through the website chat channel. Operational configuration emphasized a web-embedded console for agents, routing of incoming chats to internal service teams, and basic conversational workflows common to Chatbots and Conversational AI deployments, while governance centered on staffing of live agent queues and monitoring of chat interactions for service consistency.
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YMCA of Central Ohio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, YMCA of Central Ohio implemented Google Workspace (Formerly Google G-Suite) to standardize collaboration across the organization. The deployment is cataloged under the Collaboration apps category and is referenced within the organization web footprint, indicating Google Workspace presence on the YMCA of Central Ohio website.
The Google Workspace (Formerly Google G-Suite) deployment encompasses core collaboration capabilities including Gmail for email, Google Calendar for scheduling, Google Drive and Shared drives for file storage, and Docs, Sheets, and Slides for real time document collaboration. Video and meeting capabilities are provided through Google Meet, while Groups and the Admin Console support shared mailboxes, distribution lists, and centralized administrative controls. These modules are consistent with Collaboration category functional workflows for content creation, synchronous and asynchronous communication, and centralized policy enforcement.
Operational coverage is organization wide, supporting staff across member services, program operations, fundraising, and back office administrative functions within the 2,200 employee YMCA of Central Ohio. Administrative governance is exercised through the Google Workspace Admin Console for account provisioning, access control, and basic data governance controls such as sharing settings and retention configuration. Public site references confirm Google Workspace artifacts are present on the YMCA of Central Ohio website, aligning the deployment with both internal collaboration and outward facing communications.
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Collaboration | Collaboration |
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2020 | 2020 |
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YMCA of Central Ohio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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YMCA of Central Ohio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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YMCA of Central Ohio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at YMCA of Central Ohio
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by YMCA of Central Ohio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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