Yusen Logistics Thailand
2525 Building 1,2 FYI Center 6th Floor 7 Rama IV Rd, Khlong Toei,
Bangkok, 10110,
Thailand
Bangkok, 10110,
Thailand
66 2 034 8000
Transportation
Yusen Logistics Thailand Technographics
Yusen Logistics Thailand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yusen Logistics Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Yusen Logistics Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yusen Logistics Thailand has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Microsoft 365 for Collaboration in 2015, Intercom for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yusen Logistics Thailand is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yusen Logistics Thailand revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yusen Logistics Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yusen Logistics Thailand Tech Stack and Enterprise Applications
Yusen Logistics Thailand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Yusen Logistics Thailand implemented Oracle E-Business Suite as an ERP Financial deployment to address Procure to pay and General Ledger workflows. The engagement ran from Jul 2014 to Apr 2015 and was scoped to finance and procurement operations in Thailand.
The implementation focused on EBS R12 Procure to pay and General Ledger modules, with configuration work and customization development for Procure to pay reporting and interfaces using XMLP. Delivery included building conversion programs to migrate transactional and master data and performing the transition to production for accounting structures and payment workflows.
Technical workstreams provided DBA and Application administration support, and included OBIEE customization integrated with Oracle E-Business Suite to surface financial and procurement analytics. The architecture tied EBS transaction processing to an OBIEE reporting layer, aligning operational transaction feeds with enterprise reporting.
Governance activities centered on conversion scripts, report and interface artifacts, and technical support handover during the Jul 2014 to Apr 2015 rollout. The implementation narrative emphasizes Oracle E-Business Suite, ERP Financial, Procure to pay and General Ledger, with explicit technical components including XMLP reports, conversion programs, DBA administration, and OBIEE integration.
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Yusen Logistics Thailand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Yusen Logistics Thailand implemented Microsoft 365 to centralize Collaboration across its operations in Thailand. The deployment targeted internal communication, document management, and office productivity for a workforce of roughly 4,000 employees, aligning the company Application Category Business Function as Yusen Logistics Thailand Microsoft 365 Collaboration for core enterprise collaboration needs.
Microsoft 365 was provisioned as a cloud tenant and configured to deliver standard Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive file storage, Microsoft Teams for chat and meetings, and Office desktop and web applications. Configuration work emphasized identity and user provisioning, mailbox and site provisioning, and content governance settings to support sharing, coauthoring, and team collaboration workflows.
The company is using Microsoft 365 on their website, indicating a visible service footprint tied to the Microsoft 365 tenancy. Governance was implemented through centralized Microsoft 365 administration with role based access control and tenant level security and compliance controls, applied to business functions such as operations, customer service, and logistics planning to manage information access and data protection.
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Yusen Logistics Thailand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Yusen Logistics Thailand implemented Intercom as a Customer Support solution on its public website. The deployment placed the Intercom web messenger across customer-facing pages to provide real-time chat and asynchronous messaging for logistics customers in Thailand, aligning the Intercom application with the companys customer service and account management functions.
The implementation configured Intercom core capabilities typical of the Customer Support category, including the web messenger widget, a centralized support inbox for team collaboration, message routing and templated responses for common inquiries, and contact capture to log customer interactions. Intercom was used to operationalize conversational workflows that handle inbound customer questions, booking enquiries, and shipment status requests through both live and asynchronous channels.
Operational coverage focused on customer service and account management teams supporting Thai operations, with deployment governed through centralized inbox routing and triage workflows to assign conversations to the appropriate agents. The rollout was executed as an on-site web integration, embedding Intercom directly into Yusen Logistics Thailands website to consolidate front-line digital support into a single Customer Support application.
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Yusen Logistics Thailand Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2014 | 2015 |
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Yusen Logistics Thailand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Yusen Logistics Thailand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Yusen Logistics Thailand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President & COO | VP | Operations | |
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Senior General Manager | Director | Operations | |
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CEO | CXO | Finance | |
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Chief Compliance Officer | CXO | Finance | |
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Apps Being Evaluated by Yusen Logistics Thailand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yusen Logistics Thailand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yusen Logistics Thailand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Yusen Logistics Thailand Technographics
Yusen Logistics Thailand is a Transportation organization based in Thailand,
with around 4000 employees and annual revenues of $800.0 million.
Yusen Logistics Thailand operates a diverse technology stack with applications such as
Oracle E-Business Suite, Microsoft 365 and Intercom,
covering areas like ERP Financial, Collaboration and Customer Support.
Yusen Logistics Thailand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Intercom.
Yusen Logistics Thailand recently adopted applications including
Intercom in 2022, Amazon EC2 in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yusen Logistics Thailand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yusen Logistics Thailand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yusen Logistics Thailand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.