AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ZAG Group Tech Stack and Enterprise Applications

ZAG Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2014
In 2014, ZAG Group implemented Oracle NetSuite ERP to centralize and standardize its financial operations. The deployment used Oracle NetSuite ERP as the cloud-based ERP Financial platform to consolidate core accounting and financial management for the 135-employee Canadian consumer packaged goods company. Implementation prioritized a standardized chart of accounts, centralized general ledger processing, and consistent month-end close workflows across the organization. The initial scope targeted finance and accounting functions including accounts payable, accounts receivable, billing, and statutory financial reporting. Configuration work emphasized setup of general ledger hierarchies, AR and AP ledgers, automated billing and revenue recognition rules, tax calculation configuration, and configurable financial reporting within Oracle NetSuite ERP. The architecture leveraged the vendor’s cloud delivery model to provide role based access controls, centralized master data, and audit trail capabilities for compliance and recordkeeping. Operational coverage centered on finance and accounting teams while aligning transactional flows such as order-to-cash and procure-to-pay to the ERP Financial system. Governance adjustments introduced standardized approval workflows and consolidated financial master data to reduce manual reconciliations and enforce consistent financial processes.
Payment Processing ERP 2021 2021
ZAG Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, ZAG Group implemented LiveChat on its website. The deployment embeds LiveChat as a site-hosted conversational layer to capture consumer inquiries through a web chat widget and route sessions to live agents and scripted conversational workflows. This implementation sits within the Chatbots and Conversational AI category and focuses on customer-facing inquiry handling for ZAG Group's consumer packaged goods operations. Configuration work emphasized the LiveChat agent console, canned responses, proactive chat triggers, chat transcript logging, and session handling to support marketing and customer service touchpoints. The architecture is centered on the website-hosted widget and agent interface, with governance and operational ownership aligned to marketing and customer care teams for message templates, routing rules, and escalation workflows. The deployment instruments conversational workflows and operational visibility through the website-hosted LiveChat environment.
ZAG Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2020 2020
In 2020, ZAG Group implemented Mixpanel on their website to capture product and marketing engagement signals. The deployment uses the Mixpanel application as a Marketing Analytics solution to instrument client-side web events, support session and user-level tracking, and surface behavioral dashboards for digital channels. Configuration emphasizes event taxonomy, funnel and cohort definitions, and report dashboards aligned to marketing and product questions, with Mixpanel dashboards and segmentation serving marketing, product, and digital teams. Governance centered on standardized event naming, role-based access to Mixpanel reports, and an operational cadence for analytics reviews tied to campaign and product release schedules.
ZAG Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at ZAG Group

First Name Last Name Title Function Department Email Phone
Founder and Chief Vision Officer CXO Finance
CFO CXO Finance
Director of Inside Sales Director Finance

Apps Being Evaluated by ZAG Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ZAG Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ZAG Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ZAG Group Technographics
ZAG Group is a Consumer Packaged Goods organization based in Canada, with around 135 employees and annual revenues of $40.0 million.
ZAG Group operates a diverse technology stack with applications such as Oracle NetSuite ERP, LiveChat and Mixpanel, covering areas like ERP Financial, Chatbots and Conversational AI and Marketing Analytics.
ZAG Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Mixpanel.
ZAG Group recently adopted applications including PayPal Enterprise in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and LiveChat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ZAG Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ZAG Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ZAG Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.