AI Buyer Insights:

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

Zain Jordan
Location
Building 5, King Abdullah II Street, 8th Circle, P.O. Box 940821,
Amman, 11194,
Jordan
Website
https://www.jo.zain.com/
Phone
962 79 7900900
Artw industry
Communications
Employee
Revenue

Zain Jordan Technographics

Zain Jordan Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zain Jordan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2374 Zain Jordan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zain Jordan has purchased the following applications: Oracle E-Business Suite Succession Planning for Succession and Leadership Planning in 2004, Ericsson Charging & Billing for OSS/BSS in 2025, Liferay Digital Experience Platform (DXP) for Web Content Management in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zain Jordan is running and its propensity to invest more and deepen its relationship with Oracle , Ericsson , Riverbed Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zain Jordan revenues, which have grown to $556.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zain Jordan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zain Jordan Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite Succession Planning Succession and Leadership Planning HCM n/a 2004 2004
In 2004, Zain Jordan implemented Oracle E-Business Suite Succession Planning under the Succession and Leadership Planning category. Fastlink implemented Oracle E-Business Suite including Oracle HRMS, payroll and employee self-service as part of a multi-phase rollout across Zain Jordan operations in Jordan, aligning with a broader EBS program across the Middle East region. The deployment centered on core Oracle HRMS modules, payroll processing, self-service and the Oracle E-Business Suite Succession Planning capabilities inferred from integrated talent and self-service workflows. Configuration work reflected standard Succession and Leadership Planning patterns, including HR master data consolidation, payroll automation, role and competency mapping for talent actions, and succession workflow orchestration to support HR and talent management business functions. Operational coverage focused on HR and payroll operations within Zain Jordan, with the multi-phase EBS program used to stage configuration, testing and handover to HR process owners. Fastlink documented major reductions in payroll cycle times and other HR process efficiencies as outcomes of the Oracle E-Business Suite HR and payroll implementation, indicating improved payroll processing and talent administration enabled by Oracle E-Business Suite Succession Planning.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ericsson Legacy Ericsson Charging & Billing OSS/BSS ERP Services and Operations n/a 2025 2025
In 2025, Zain Jordan implemented Ericsson Charging & Billing as part of a cloud-native OSS/BSS modernization to elevate its converged Business Support Systems architecture across the Hashemite Kingdom. The initiative is delivered in partnership with Ericsson and is hosted on the Ericsson Cloud Native Infrastructure Solution, aligning the application layer with cloud-native deployment patterns and containerized service design. The program upgrades and expands Zain Jordan's Ericsson Charging installation to the latest software release, incorporating new monetization and core commerce capabilities. Ericsson Charging & Billing is being configured to support a catalog-based business model and to digitalize the prepaid customer service experience, enabling product catalog management, charging orchestration, and policy-driven rating workflows consistent with modern OSS/BSS functional stacks. Architecturally the implementation centralizes converged BSS functions on Ericsson’s cloud-native platform, providing a unified charging and billing control plane that supports 5G monetization opportunities and faster service activation. The deployment targets customer-facing product teams and operations groups, improving service agility and time to market while consolidating charging, billing mediation, and catalog services within the Ericsson ecosystem. Governance builds on a decade-long Ericsson and Zain Jordan relationship, with a phased upgrade and feature expansion approach announced in a May 19, 2025 press release. Expected outcomes stated by both parties include improved customer experiences, enhanced operational agility, optimized costs, and accelerated digitization of prepaid services, positioning Zain Jordan to introduce more personalized offers and monetize next-generation connectivity services.
OSS/BSS ERP Services and Operations 2024 2025
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liferay Legacy Liferay Digital Experience Platform (DXP) Web Content Management Content Management n/a 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2023 2023
Data Management Platform CRM 2024 2024
Data Management Platform CRM 2024 2024
Data Management Platform CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Tag Management CRM 2025 2025
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2025 2025
Application Performance Management ITSM 2025 2025
Application Performance Management ITSM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Test Automation Platform PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Servers, Storage and Networking IaaS 2013 2013
IT Decision Makers and Key Stakeholders at Zain Jordan
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zain Jordan Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Zain Jordan Technographics

Zain Jordan is a Communications organization based in Jordan, with around 2374 employees and annual revenues of $556.0 million.

Zain Jordan operates a diverse technology stack with applications such as Oracle E-Business Suite Succession Planning, Ericsson Charging & Billing and Liferay Digital Experience Platform (DXP), covering areas like Succession and Leadership Planning, OSS/BSS and Web Content Management.

Zain Jordan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Ericsson and Liferay.

Zain Jordan recently adopted applications including Ericsson Charging & Billing in 2025, Liferay Digital Experience Platform (DXP) in 2025 and Google Tag Manager in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zain Jordan’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zain Jordan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zain Jordan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.