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Zappos

400 E. Stewart Avenue,
Las Vegas, 89101, NV,
United States

https://www.zappos.com/

1 800-927-7671

Retail

Zappos Technographics

Zappos Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zappos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1654 Zappos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zappos has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2019, Akamai mPulse for Application Performance Management in 2018, Honeybadger for Application Security (AppSec) in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zappos is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Akamai , Honeybadger or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zappos revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zappos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zappos Data, Technology Stack, and Enterprise Applications

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2019	2019
			Content Delivery Network	IaaS		2018	2018
			Content Delivery Network	IaaS		2012	2012
			Content Delivery Network	IaaS		2019	2019
			Content Delivery Network	IaaS		2018	2018

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Akamai	Legacy	Akamai mPulse	Application Performance Management	ITSM	n/a	2018	2018

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Honeybadger	Legacy	Honeybadger	Application Security (AppSec)	CyberSecurity	n/a	2018	2018
			Secure Email Gateways (SEGs)	CyberSecurity		2021	2021

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Audio Video and Web Conferencing	Collaboration		2021	2021

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			CRM	CRM		2017	2017
			Customer Experience	CRM		2018	2018
			Customer Experience	CRM		2021	2021
			Marketing Automation	CRM		2020	2020
			Marketing Automation	CRM		2013	2013

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			eCommerce	eCommerce		2021	2021
			Shipping Management	eCommerce		2019	2019

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Employee Recognition and Rewards Management	HCM		2021	2021
			Interview Scheduling	HCM		2018	2018
			Recruiting Chatbot	HCM		2018	2019
			Recruiting, Applicant Tracking System	HCM		2019	2019
			Talent Assessment	HCM		2018	2018
			Workforce Management	HCM		2014	2014

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			ERP Financial	ERP Financial Management		2010	2010
			Expense Management	ERP Financial Management		2010	2010
			Payment Processing	ERP Financial Management		2020	2020
			Payment Processing	ERP Financial Management		2021	2021

SPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Incentive Compensation Management	SPM		2012	2012

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Robotic Process Automation	PaaS		2020	2020
			Transactional Email	PaaS		2018	2018
			Transactional Email	PaaS		2021	2021

IT Decision Makers and Key Stakeholders at Zappos

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Zappos Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Zappos Technographics

Zappos is a Retail organization based in United States, with around 1654 employees and annual revenues of $2.00 billion.

Zappos operates a diverse technology stack with applications such as Amazon EC2, Akamai mPulse and Honeybadger, covering areas like Application Hosting and Computing Services, Application Performance Management and Application Security (AppSec).

Zappos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Akamai and Honeybadger.

Zappos recently adopted applications including Mimecast Email Security in 2021, Adobe Connect in 2021 and Qualtrics CustomerXM in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zappos’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zappos’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zappos technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.