Zappos Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2018 2018
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2021 2021
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
CRM CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Marketing Automation CRM 2020 2020
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce eCommerce 2021 2021
Shipping Management eCommerce 2019 2019
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2010 2010
Expense Management ERP Financial Management 2010 2010
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2021 2021
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Incentive Compensation Management SPM 2012 2012
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Robotic Process Automation PaaS 2020 2020
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2021 2021
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Zappos
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zappos Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zappos Technographics

Zappos is a Retail organization based in United States, with around 1654 employees and annual revenues of $2.00 billion.

Zappos operates a diverse technology stack with applications such as Amazon EC2, Akamai mPulse and Adobe Connect, covering areas like Application Hosting and Computing Services, Application Performance Management and Audio Video and Web Conferencing.

Zappos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Akamai and Adobe Systems.

Zappos recently adopted applications including Adobe Connect in 2021, Qualtrics CustomerXM in 2021 and Kibo Unified Commerce in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zappos’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zappos’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zappos technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.