Dublin, n/a,
Ireland
Zara Ireland Technographics
Zara Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zara Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 374 Zara Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zara Ireland has purchased the following applications: Alipay for Payment Processing in 2016, Slack Connect for Collaboration in 2022, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zara Ireland is running and its propensity to invest more and deepen its relationship with Alibaba , Klarna , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zara Ireland revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zara Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zara Ireland Tech Stack and Enterprise Applications
Zara Ireland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alibaba | Legacy | Alipay | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016 Zara Ireland implemented Alipay on its website to add a native alternative payment method for online customers. The Alipay integration acts as a Payment Processing layer within Zara Ireland's e-commerce checkout, handling payment authorization and capture flows for the site.
Configuration centered on embedding Alipay payment flows into the consumer checkout and aligning payment state with order capture and confirmation pages. The implementation impacts online payments, e-commerce operations, and payment reconciliation processes for the Zara Ireland website, with governance focused on updating payment acceptance policies and checkout routing to include Alipay as a supported Payment Processing option.
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Payment Processing | ERP |
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2020 | 2020 |
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Zara Ireland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Zara Ireland deployed Slack Connect as part of its Collaboration tooling, embedding Slack Connect on the Zara Ireland website to enable direct external channel connections with trading partners and external collaborators. The implementation positions Slack Connect as an external collaboration layer tied to the public-facing e-commerce presence, enabling invited organizations to join channel-level conversations initiated from the website.
Configuration centered on standard Slack Connect capabilities including external channel provisioning, guest user access and membership controls, channel-level permissions for message and file sharing, and automated invitation workflows aligned to business approval steps. Slack Connect was configured to enforce workspace administration controls, channel naming and lifecycle rules, and scoped access to minimize external surface area while supporting collaborative threads and shared documents.
Operational coverage emphasizes the e-commerce touchpoint, using Slack Connect to surface external collaborator communications into internal team channels and to streamline supplier and partner exchanges. Business functions engaged by the deployment include digital commerce operations and cross-functional merchandising coordination, with access managed through administrative policies and role-based channel assignments.
Governance practices adopted for the rollout include designated workspace administrators, formal approval workflows for creating external channels, periodic access reviews, and retention settings to align message and file policies with corporate requirements. The deployment of Slack Connect on the Zara Ireland website formalizes an external collaboration path within the companys Collaboration stack and centralizes partner conversations into managed Slack channels.
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Zara Ireland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2016 | 2016 |
In 2016, Zara Ireland implemented LexisNexis ThreatMetrix on its website to establish an eCommerce Fraud Protection layer across customer sessions. The deployment uses client-side web instrumentation to capture device and session telemetry, and it leverages core LexisNexis ThreatMetrix capabilities such as device fingerprinting, browser session profiling, and transaction risk scoring to assess online ordering and authentication events.
The implementation spans Zara Ireland's eCommerce site and touches online merchandising, payments, order verification, and customer service workflows, using LexisNexis ThreatMetrix outputs to inform risk-based challenge and review decisions. Operational integration focuses on embedding risk signals into checkout and authentication flows and into backend order validation and payment authorization touch points, and governance was adjusted to route flagged transactions into manual review and automated decisioning workflows consistent with eCommerce Fraud Protection best practices.
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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Zara Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Zara Ireland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Zara Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Zara Ireland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Zara Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Zara Ireland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Zara Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zara Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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