Boulder, 80301, CO,
United States
Zayo Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zayo Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Zayo Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zayo Group has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2019, Demandbase ABX Cloud for Account Based Marketing in 2021, ShipEngine for API Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zayo Group is running and its propensity to invest more and deepen its relationship with Workday , Demandbase , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zayo Group revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zayo Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
|
|
|
|
|
Benefits Administration | HCM |
|
2016 | 2016 |
|
|
|
|
|
Compensation Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Core HR | HCM |
|
2019 | 2019 |
|
|
|
|
|
Learning and Development | HCM |
|
2024 | 2024 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2010 | 2010 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stamps.com | Legacy | ShipEngine | API Management | PaaS | n/a | 2019 | 2019 |
In 2019, Zayo Group integrated ShipEngine into its Salesforce platform to automate shipping workflows and eliminate manual carrier switching. Zayo Group uses Salesforce as its primary CRM, and the core development team built ShipEngine-based features to enhance employee shipping and fulfillment capabilities, aligning the deployment with the API Management category.
The implementation treated ShipEngine APIs as the API Management layer that orchestrates carrier selection, label generation, rate shopping, address validation, and tracking event ingestion, surfacing those capabilities inside Salesforce workflow automation. Configuration work included API credential management, webhook subscriptions for asynchronous tracking updates, synchronous label requests, and centralized error handling and logging to reduce manual intervention.
Integrations centered on Salesforce connecting to various shipping providers through ShipEngine, allowing order and fulfillment records to carry shipping metadata and status back into Salesforce for operational visibility. Operational scope focused on internal end users and employees in shipping operations and customer support, removing the need to toggle between carrier portals and the Salesforce interface.
Governance and rollout were led by Zayo Group's core development team working directly with end users to iterate features, embed usage controls, and instrument audit logging consistent with API Management practices. The integration explicitly eliminated swivel chairing between carrier platforms and Salesforce, creating a more seamless shipping execution workflow for employees.
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2018 | 2018 |
|
|
|
|
|
SD-WAN | IaaS |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2011 | 2011 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2020 | 2020 |
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2013 | 2018 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2011 | 2012 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2022 | 2023 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2016 | 2016 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Field Service Management | ERP Services and Operations |
|
2015 | 2015 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Fleet Management | SCM |
|
2014 | 2014 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2023 | 2024 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||