AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Zayo Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Absence Management Absence and Leave Management HCM n/a 2019 2019
Benefits Administration HCM 2016 2016
Compensation Management HCM 2019 2019
Core HR HCM 2019 2019
Learning and Development HCM 2024 2024
Payroll HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demandbase Legacy Demandbase ABX Cloud Account Based Marketing CRM n/a 2021 2021
Account Based Marketing CRM 2023 2023
Customer Analytics CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2014 2014
Partner Relationship Management CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2010 2010
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stamps.com Legacy ShipEngine API Management PaaS n/a 2019 2019
In 2019, Zayo Group integrated ShipEngine into its Salesforce platform to automate shipping workflows and eliminate manual carrier switching. Zayo Group uses Salesforce as its primary CRM, and the core development team built ShipEngine-based features to enhance employee shipping and fulfillment capabilities, aligning the deployment with the API Management category. The implementation treated ShipEngine APIs as the API Management layer that orchestrates carrier selection, label generation, rate shopping, address validation, and tracking event ingestion, surfacing those capabilities inside Salesforce workflow automation. Configuration work included API credential management, webhook subscriptions for asynchronous tracking updates, synchronous label requests, and centralized error handling and logging to reduce manual intervention. Integrations centered on Salesforce connecting to various shipping providers through ShipEngine, allowing order and fulfillment records to carry shipping metadata and status back into Salesforce for operational visibility. Operational scope focused on internal end users and employees in shipping operations and customer support, removing the need to toggle between carrier portals and the Salesforce interface. Governance and rollout were led by Zayo Group's core development team working directly with end users to iterate features, embed usage controls, and instrument audit logging consistent with API Management practices. The integration explicitly eliminated swivel chairing between carrier platforms and Salesforce, creating a more seamless shipping execution workflow for employees.
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2017 2017
Network Management and Monitoring IaaS 2018 2018
SD-WAN IaaS 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2011 2011
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2016 2016
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2013 2018
ERP Financial ERP Financial Management 2011 2012
ERP Financial ERP Financial Management 2022 2023
Expense Management ERP Financial Management 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Field Service Management ERP Services and Operations 2015 2015
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fleet Management SCM 2014 2014
Supply Chain Management SCM 2023 2024
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2022 2022
IT Decision Makers and Key Stakeholders at Zayo Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zayo Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zayo Group Technographics

Zayo Group is a Communications organization based in United States, with around 3400 employees and annual revenues of $2.50 billion.

Zayo Group operates a diverse technology stack with applications such as Workday Absence Management, Demandbase ABX Cloud and ShipEngine, covering areas like Absence and Leave Management, Account Based Marketing and API Management.

Zayo Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, Demandbase and Stamps.com.

Zayo Group recently adopted applications including Workday Learning in 2024, 6sense Account Engagement Platform in 2023 and Oracle Cloud SCM in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zayo Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zayo Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zayo Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.