San Francisco, 94105, CA,
United States
Zenefits Technographics
Zenefits Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zenefits and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 520 Zenefits employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zenefits has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2018, Domo for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zenefits is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zenefits revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zenefits intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zenefits Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Zenefits implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centralized core financial processes including general ledger, accounts payable, accounts receivable, period close management, and financial reporting to support finance and accounting operations. Configuration work emphasized chart of accounts design, period close workflows, revenue accounting alignment, and role based security to standardize transactional processing across accounting teams.
Oracle NetSuite ERP was configured to provide multi book accounting, automated journal posting, and configurable financial controls consistent with ERP Financial capabilities. Operational scope covered the finance, accounting, and revenue administration functions within Zenefits, with governance established around month end close cycles, accounting policy controls, and user access provisioning. The implementation record does not include named implementation partners or detailed external integrations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Zenefits deployed Greenhouse ATS as its Applicant Tracking System to support recruiting and talent acquisition operations. The Greenhouse ATS instance is embedded on Zenefits' public careers site to publish job listings and capture candidate applications directly from the website, centralizing requisition intake and initial candidate screening for HR and Talent Acquisition teams.
Configuration focused on core Applicant Tracking System capabilities including job posting, candidate tracking, interview scheduling, structured interview kits, and offer management, with role based permissioning for recruiters and hiring managers. Governance centered on standardized hiring stages, scorecard driven evaluations, requisition approvals, and routed candidate communications to enforce consistent workflows across Zenefits recruiting.
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BackGround Screening | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2020 | 2020 |
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Digital Adoption | HCM |
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2021 | 2021 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Zenefits deployed Domo for Analytics and BI to centralize investor and product-facing metrics during its Series C fundraising period. The implementation was led by the companys sole data scientist at the time, who owned the SaaS Metrics investor deck and delivered analytical artifacts to investors less than six weeks after starting employment. The investor materials referenced include analyses of growth, churn, lifetime value, and costs. The Series C round raised 500 million and increased the companys valuation nearly 10x, and the Domo-hosted dashboards were part of the investor reporting package.
Domo was configured to host dashboards and key performance indicators for growth, churn, lifetime value, and unit economics, reflecting standard Analytics and BI functional workflows. The team built regression models in R to analyze customer churn, support costs, and onboarding time, and those model outputs were surfaced into Domo dashboards for visualization and stakeholder review. Dashboards were product-aligned to reflect benefits insurance, Time & Attendance, and Payroll metrics, and experiments such as a radio advertisement test were instrumented to evaluate marketing return on investment. Regular SQL queries and scheduled data extracts were taught and codified by the data scientist to support repeatable dashboard refreshes.
Operational coverage extended across product functions, with the lead data scientist working one-on-one with product managers for benefits insurance, Time & Attendance, and Payroll to translate product telemetry into revenue and cost drivers. Domo served as the central Analytics and BI layer for those product teams and for investor reporting workflows, enabling product managers to access curated KPIs. Training and hands-on model interpretation accompanied dashboard rollouts to ensure product teams could read and act on the visualized metrics. The implementation favored lightweight analytical tooling paired with R based statistical workflows for deeper churn and cost analyses.
Governance shifted toward centralized KPI ownership and data literacy, with the data scientist creating and enforcing standards for the SaaS Metrics deck and conducting Basic and Advanced SQL classes for coworkers. Product managers were trained on best data practices to align downstream reporting and to reduce ad hoc inquiries into metric definitions. These governance steps institutionalized a common definitions layer in Domo, so investor and product reporting used consistent calculations and sources. The approach emphasized repeatability of dashboard production and hands-on training rather than introducing separate governance tooling.
Outcomes documented in contemporaneous notes include submission of analytical work to investors within six weeks of hire, and the Series C fundraising result of 500 million with a nearly 10x valuation increase. The Domo implementation is described as the central Analytics and BI environment supporting those investor materials and ongoing product KPI monitoring.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation, Sales Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Zenefits
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zenefits Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||