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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Zenith Insurance Company
Location
21255 Califa Street,
Woodland Hills, 91367, CA,
United States
Website
https://www.thezenith.com/
Phone
1 818-713-1000
Artw industry
Insurance
Employee
Revenue

Zenith Insurance Company Technographics

Zenith Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zenith Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Zenith Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zenith Insurance Company has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2010, Rocket.chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zenith Insurance Company is running and its propensity to invest more and deepen its relationship with ADP , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zenith Insurance Company revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zenith Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zenith Insurance Company Tech Stack and Enterprise Applications

Zenith Insurance Company HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Enterprise eTIME (OEM Kronos Workforce Central) Time and Attendance HCM n/a 2010 2010
In 2010, Zenith Insurance Company implemented ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance to centralize timekeeping and payroll controls. The ADP Enterprise eTIME deployment supported semi monthly, multi state payroll transmission for 1,500 employees, processing roughly 11 million in monthly payroll dollars and tying time capture directly to payroll operations. The implementation emphasized electronic timekeeping and audit workflows, with ADP Enterprise eTIME used to maintain the company timekeeping database, perform time entry audits, and enforce time capture validation. Functional capabilities included time entry review and correction, payroll export preparation, direct data entry of direct deposit account numbers and tax information, processing of pay adjustments and Rapid pay batches, and manual check processing for new hires, additional pays and terminations. Operational integrations and governance centered on exports from ADP Enterprise eTIME to the Enterprise product ADP-EV4 on a semi monthly cadence, and coordination with Payroll and Human Resources for payroll submission. Payroll staff produced semi monthly payroll analysis, headcount analysis, and line item reconciliations for the payroll manager, and participated in General Ledger reconciliation and booking of payroll journal entries into Oracle. The program established subject matter experts who led ADP Enterprise eTIME testing, upgrades and implementation, served as leads for ADP-EV4 testing and administration of ADP Total Pay Debit cards and ADP iPay accounts, managed the Payroll Helpdesk, and created documentation and training to sustain ongoing operations.
Zenith Insurance Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Zenith Insurance Company implemented Rocket.chat as a customer-facing chat solution on its public website, categorized under Chatbots and Conversational AI. The deployment targeted web channel engagement to support policyholder inquiries and real-time customer interactions through an embedded site widget. Rocket.chat was configured to provide real-time messaging, a web-embedded chat interface, and an agent console for live handling of conversations. The implementation leveraged conversational automation patterns typical of Chatbots and Conversational AI, including templated responses and session persistence to maintain context across customer interactions. Operational coverage centers on digital customer service and contact center workflows, with Rocket.chat serving as the primary conversational layer for inbound web traffic and customer enquiries. The deployment emphasizes customer service and claims intake as the principal business functions supported by the application. Governance and rollout followed a channel-focused approach, with phased activation on the corporate website, role-based access controls for agents and moderators, and documented chat usage policies to align operational workflows with customer service processes. Rocket.chat remains the visible conversational interface for Zenith Insurance Company on its website, supporting ongoing digital channel operations.
Zenith Insurance Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Zenith Insurance Company deployed Cisco Webex Meetings on its public website to provide web-based conferencing access for external participants and internal users. The deployment placed Cisco Systems' Cisco Webex Meetings functionality directly into the site workflow, surfacing meeting entry and scheduling links for customers and partners while centralizing external meeting access through the corporate web presence. Cisco Webex Meetings, an Audio Video and Web Conferencing application, was configured to deliver standard conferencing capabilities such as meeting scheduling, browser-based join, screen sharing, recording, host controls, and attendee management. The implementation approach emphasizes web-hosted meeting entry points and corporate administration of Webex accounts to support customer-facing engagement, with operational use focused on web-originated meeting workflows rather than embedded integrations with other back-office systems.
Zenith Insurance Company Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Zenith Insurance Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2013 2014
Marketing Automation CRM 2021 2021
Zenith Insurance Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Zenith Insurance Company CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at Zenith Insurance Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zenith Insurance Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zenith Insurance Company IT executives and key decision makers. This section highlights Zenith Insurance Company's latest recorded technology evaluations, including Mitratech TeamConnect for Legal Practice Management on 2025-04-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zenith Insurance Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Zenith Insurance Company Technographics
Zenith Insurance Company is a Insurance organization based in United States, with around 1500 employees and annual revenues of $1.20 billion.
Zenith Insurance Company operates a diverse technology stack with applications such as ADP Enterprise eTIME (OEM Kronos Workforce Central), Rocket.chat and Cisco Webex Meetings, covering areas like Time and Attendance, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Zenith Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Rocket.chat and Cisco Systems.
Zenith Insurance Company recently adopted applications including Marigold Emma Email in 2021, Amazon EC2 in 2021 and Amazon Elastic Load Balancing (ELB) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zenith Insurance Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zenith Insurance Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zenith Insurance Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.