AI Buyer Insights:

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

Zenware
Location
7213 Potomac,
Boise, 83704, ID,
United States
Website
https://www.zenware.com/
Phone
1 208-991-3033
Artw industry
Professional Services
Employee
Revenue

Zenware Technographics

Zenware Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zenware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Zenware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zenware has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Microsoft 365 for Collaboration in 2021, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zenware is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zenware revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zenware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zenware Tech Stack and Enterprise Applications

Zenware ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2008 2008
In 2008, Zenware implemented Oracle NetSuite ERP. The deployment addressed core financial operations using the ERP Financial category, focusing on centralized accounting and billing for a 20 person professional services firm. The implementation used a cloud hosted SaaS architecture, provisioning Oracle NetSuite ERP as the primary financial system of record and configuring role based access for finance and operations stakeholders. Configured modules included general ledger, accounts payable, accounts receivable, billing and revenue management, expense management, and financial reporting, with category aligned automation for invoice generation and month end close workflows. Operational scope centered on the finance and delivery functions, standardizing chart of accounts, period close procedures, and billing processes across projects and timekeeping records. Governance workstreams established role based permissions, approval workflows for payments and invoices, and centralized financial controls to support routine audit and reporting cadence.
Zenware Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Zenware implemented Microsoft 365 to provide core Collaboration capabilities for its professional services operation. The deployment is observable on the company website, indicating Microsoft 365 is in use as part of their public-facing infrastructure, and Zenware Microsoft 365 Collaboration supports professional services delivery and internal operations. The implementation centers on cloud-hosted email, real-time messaging and meetings, and cloud file collaboration to support client delivery and internal coordination. The rollout targets the company's roughly 20 employees in the United States and appears provisioned as a single Microsoft tenant, with administrative controls and account provisioning reflecting small-company governance practices. Operational coverage spans client-facing project teams and back-office functions such as finance and sales, using Microsoft 365 for document collaboration, calendaring, and team communications. Governance is organized around standard admin roles, user account management, and cloud storage controls consistent with Collaboration deployments at small professional services firms.
Zenware CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, Zenware implemented FreshDesk Customer Support as its cloud-hosted helpdesk to manage client inquiries on the company website. The deployment uses the FreshDesk Customer Support widget embedded on zenware.com to capture requests directly from clients, routing those requests into a centralized SaaS ticketing environment serving a small professional services firm with about 20 employees, supporting account management and project delivery workflows. Configuration emphasizes core Customer Support capabilities such as ticket creation and queuing, email to ticket conversion, a public knowledge base and self service portal, canned responses and automated assignment rules. FreshDesk Customer Support was configured to provide agent roles, basic SLA policy enforcement and automation rules for routing and escalation, aligning support workflows with consulting engagement teams. Operational governance centers on a single shared support queue, role based access for agents and managers, and regular use of the application dashboards for case visibility and workload balancing. The implementation is scoped to client facing support and internal account teams, with the primary integration point being the website support widget that channels customer interactions into the FreshDesk platform.
Marketing Automation CRM 2020 2020
Zenware IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Zenware

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
CTO CXO Finance
VP Engineering VP R&D
Show All Contacts

Apps Being Evaluated by Zenware Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zenware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zenware digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Zenware Technographics
Zenware is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.
Zenware operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and FreshDesk Customer Support, covering areas like ERP Financial, Collaboration and Customer Support.
Zenware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Freshworks.
Zenware recently adopted applications including Microsoft 365 in 2021, Intuit Mailchimp in 2020 and FreshDesk Customer Support in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zenware’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zenware’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zenware technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.