Tauranga, 3116,
New Zealand
Zespri Technographics
Zespri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zespri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5150 Zespri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zespri has purchased the following applications: Billtrust iController for AR Automation in 2020, SAP SuccessFactors Employee Central for Core HR in 2025, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zespri is running and its propensity to invest more and deepen its relationship with Billtrust , SAP , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zespri revenues, which have grown to $3.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zespri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zespri Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust iController | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Zespri deployed Billtrust iController as an AR Automation solution on its public website. The implementation positions Billtrust iController as the customer-facing invoice presentment and collections orchestration layer for Zespri's accounts receivable function.
The deployment emphasized core AR Automation capabilities including electronic invoice presentment, customer self-service portals for invoice access, automated communications for collections, and configurable dispute intake workflows. Billtrust iController was configured to manage invoice lifecycle tasks, template-based communications, and rule-driven collection prioritization consistent with receivables orchestration best practices.
Operational coverage centers on Zespri's finance and credit teams where Billtrust iController handles day-to-day receivables interactions exposed through the website and supports customer engagement for invoice inquiry and payment facilitation. Governance changes focused on centralizing invoicing workflows and enforcing role-based access controls within the Billtrust iController environment to align online customer interactions with internal collections procedures.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2025 | 2025 |
In 2025, Zespri implemented SAP SuccessFactors Employee Central as its Core HR solution. The implementation is part of a broader SAP program that includes RISE with SAP, SAP S/4HANA Cloud Private Edition, SAP Integrated Business Planning, and SAP Sustainability Control Tower. The deployment focuses on Zespri's New Zealand operations and is provisioned to manage approximately 5,150 employees across distribution and corporate functions.
SAP SuccessFactors Employee Central was configured to establish a single HR master record, organizational management, position and job structures, absence and time-off management, and lifecycle event workflows such as onboarding and offboarding. Core HR capabilities were used to centralize personnel data, define business rules, and automate HR transactions and approvals to support workforce administration.
The Employee Central instance is integrated with the broader SAP landscape, exchanging HR master data with SAP S/4HANA Cloud Private Edition and feeding workforce inputs into SAP Integrated Business Planning and SAP Sustainability Control Tower for headcount alignment and sustainability reporting. Integration touchpoints include payroll interfaces and HR master data synchronization to support downstream financial and planning processes.
Governance and rollout were organized around harmonized HR data governance, staged cutover of HR processes, and updated HR operating procedures to align with cloud based HR recordkeeping and centralized workforce administration under RISE with SAP. Change activities emphasized master data harmonization, role based access controls, and workflow governance to ensure consistent HR operations across affected departments.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Zespri implemented Microsoft 365. The deployment established Microsoft 365 as the primary Collaboration platform to centralize corporate communication, document management and employee productivity, and Zespri's public website references Microsoft 365 usage.
The implementation leveraged standard Microsoft 365 components such as Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document libraries, and OneDrive for personal file sync. Identity and access were consolidated with Azure Active Directory and role based access controls to support information governance and staged user provisioning. Operational coverage was focused across Zespri's New Zealand operations and the corporate workforce, encompassing approximately 5,150 employees, with tenant level administration and centralized policy configuration used to manage permissions and content lifecycle in the Collaboration environment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Integrated Business Planning | SCM |
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2025 | 2025 |
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Inventory Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Replication | PaaS |
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2024 | 2024 |
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Master Data Management | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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VPN | CyberSecurity |
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2022 | 2022 |
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VPN | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Zespri
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zespri Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||