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Zimbra Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zimbra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Zimbra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zimbra has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2003, Culture Amp for Employee Experience in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zimbra is running and its propensity to invest more and deepen its relationship with Intuit , Culture Amp , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zimbra revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zimbra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2003 | 2003 |
In 2003, Zimbra implemented Intuit Quickbooks Enterprise. The deployment targeted core accounting functions and financial operations, categorized as ERP Financial, for a 200-person professional services firm headquartered in the United States, supporting annual revenue of $20,000,000.
The implementation configured core ERP Financial modules including general ledger, accounts payable, and accounts receivable, with project accounting and time-and-expense capture aligned to professional services billing cycles. Configuration work established a structured chart of accounts, multi-period close procedures, and invoice-to-cash workflows to support billing, collections, and transactional integrity within Intuit Quickbooks Enterprise.
Operational coverage prioritized the finance and accounting department, billing teams, and project delivery managers responsible for client billing and revenue recognition across the United States. The deployment centralized transactional data and standardized financial reporting to support consolidated month-end close and consistent financial statements.
Governance changes introduced centralized accounting controls, predefined reconciliation procedures, and role-based access within Intuit Quickbooks Enterprise to enforce separation of duties and auditability. The rollout emphasized configuration-driven controls and process standardization consistent with ERP Financial best practices for a mid-sized professional services organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2023 | 2023 |
In 2023, Zimbra implemented Culture Amp on its website to centralize employee listening and experience management. The Culture Amp instance is provisioned as a cloud-hosted SaaS deployment reachable at zimbra.cultureamp.com and scoped to a 200 employee professional services organization.
Configuration emphasized standard Employee Experience functional areas, configured to manage engagement surveys, performance review workflows, 360 feedback for managers, and people analytics dashboards. Implementation work included template configuration, survey cadence setup, role-based access controls, and reporting structures to support HR and people leaders.
Operational coverage focused on HR and People Ops functions, with managers and team leads accessing analytics and survey instruments through the Culture Amp portal. The deployment model leverages the vendor-hosted subdomain to deliver employee-facing surveys and centralized administrative controls within HR.
Governance centered on survey governance and data stewardship, aligning cadence and access permissions with internal HR processes. Rollout was executed via site-level provisioning and administrative configuration on the zimbra.cultureamp.com instance to enable enterprise survey orchestration and manager-facing feedback workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Zimbra implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is provisioned to support client-facing engagements and internal collaboration for the Professional Services organization at Zimbra.
The deployment leverages core Cisco Webex Meetings capabilities including scheduled and ad hoc meetings, video and audio conferencing, screen sharing, and meeting recording. Configuration evident on the public site exposes meeting join flows and scheduling links to external participants, enabling B2B client sessions without requiring direct network access to internal systems.
Operational coverage centers on Professional Services workflows with direct impact on sales engineering, service delivery, and customer success functions. Governance and access are aligned to platform admin controls for host management, meeting policies, and user provisioning within Cisco Webex Meetings to maintain meeting security and role-based meeting administration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2007 | 2007 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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