London, NW1 5DH,
United Kingdom
Zizzi Restaurants Technographics
Zizzi Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zizzi Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Zizzi Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zizzi Restaurants has purchased the following applications: Comtrex POS ERP for Point Of Sale in 2014, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zizzi Restaurants is running and its propensity to invest more and deepen its relationship with Zonal Retail Data Systems , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zizzi Restaurants revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zizzi Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zizzi Restaurants Tech Stack and Enterprise Applications
Zizzi Restaurants ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zonal Retail Data Systems | Legacy | Comtrex POS ERP | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Zizzi Restaurants implemented Comtrex POS ERP as its Point Of Sale application across its estate. The deployment used Comtrex POS ERP from vendor Zonal Retail Data Systems and was rolled into all existing points of sale, targeting checkout operations and customer engagement at Zizzi restaurant sites in the United Kingdom.
Comtrex POS ERP was configured to support EPOS transaction processing and digital voucher redemption workflows, and it was integrated with Eagle Eye AIR through a partnership led by Comtrex Systems. The Eagle Eye AIR integration enabled delivery and secure redemption of offers, rewards and vouchers through any point of sale, and the platform expansion followed a successful engagement supporting the Tesco Clubcard Boost programme with retailers including Zizzi. Functional focus included transaction orchestration, offer redemption processing and customer engagement at checkout, and program results cited a shift from paper to digital vouchers with a quick ROI, reduced operational costs, elimination of fraud and improved customer experience.
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Zizzi Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Zizzi Restaurants deployed Microsoft 365 as a Collaboration platform to standardize corporate communication and document workflows across its United Kingdom operations. The deployment positions Microsoft 365 as the primary Collaboration application for email, file storage, and team collaboration at Zizzi Restaurants.
Configuration focused on standard Microsoft 365 capabilities, including Exchange Online for corporate email routing, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time messaging and meetings, and OneDrive for user file sync and recovery. Identity and access controls were aligned with Microsoft 365 native services to centralize user provisioning and authentication for corporate staff and site managers.
Public website source code shows Microsoft 365 components present on zizzi.co.uk, indicating a web-facing footprint alongside internal use, while operational coverage prioritized corporate offices and restaurant site management in the United Kingdom. Governance was organized through centralized IT policy for mail, collaboration, and document lifecycle management, with role-based access approaches applied to support cross-site collaboration and content governance under the Microsoft 365 Collaboration environment.
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Zizzi Restaurants Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Zizzi Restaurants implemented Algolia Search on their website. The deployment uses Algolia Search within the Application, Web and Enterprise Search category to deliver instant search, autocomplete, faceted navigation and relevance tuning for customer facing menus, location lookup and ordering pages.
The implementation is structured around Algolia hosted indexes and search APIs integrated into Zizzi's public website front end, with indexing feeds to refresh menu and location data on a regular cadence. Functional capabilities implemented include search relevance configuration, query suggestion and merchandising rules to prioritize menu items and promotions. Operational coverage is customer experience and online ordering workflows across Zizzi's United Kingdom site, with governance centered on relevance tuning, query log monitoring and controlled indexing schedules to manage search behavior and content updates.
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Zizzi Restaurants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Zizzi Restaurants PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Zizzi Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Zizzi Restaurants CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Zizzi Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| HR Business Partner | Manager | HR | ||||
| Senior HR Manager | Manager | HR | ||||
| Head of HR and Training | Director | HR |
Apps Being Evaluated by Zizzi Restaurants Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||