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Zoho Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoho Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Zoho Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoho Corporation has purchased the following applications: NVIDIA AI Platform for ML and Data Science Platforms in 2024, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoho Corporation is running and its propensity to invest more and deepen its relationship with NVIDIA , Zoho Corp. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoho Corporation revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoho Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NVIDIA | Legacy | NVIDIA AI Platform | ML and Data Science Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, Zoho Corporation began leveraging the NVIDIA AI Platform to build and deploy large language models within its SaaS applications, aligning the work with the ML and Data Science Platforms category. The deployment uses NVIDIA AI Enterprise components, including the NVIDIA NeMo end to end development platform and NVIDIA accelerated computing infrastructure. This initiative targets integration across Zoho and ManageEngine products to surface contextual AI functionality within existing business workflows.
Zoho is configuring NVIDIA NeMo to develop custom generative AI capabilities, spanning LLMs as well as multimodal, vision, and speech AI, and the company is building narrow, small, and medium models alongside larger LLMs to provide model size options for different use cases. Model optimization work leverages NVIDIA Hopper GPUs and NVIDIA TensorRT-LLM to tune inference characteristics. The NVIDIA AI Platform is being used for both training throughput and inference latency optimization.
Operational scope includes deployment into Zoho’s SaaS stack and availability to more than 700,000 customers globally across ManageEngine and Zoho.com, delivering AI features across a portfolio of over 100 products. Zoho intends to integrate models into business functions across its product suite to provide contextual intelligence for decision support, automation, and customer interactions. The company is also accelerating workloads like speech to text on the same NVIDIA accelerated computing infrastructure.
Governance and data handling are explicit parts of the implementation, Zoho states its LLMs will not be trained on customer data and privacy is embedded from design through deployment. Zoho has invested more than USD 10 million in NVIDIA technology and GPUs to date and plans a further USD 10 million investment, indicating a multi year infrastructure commitment. Performance testing with NVIDIA TensorRT-LLM produced a 60 percent increase in throughput and a 35 percent reduction in latency compared with a previously used open source framework.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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SD-WAN | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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