Pleasanton, 94588, CA,
United States
Zoho Corporation USA Technographics
Zoho Corporation USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoho Corporation USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Zoho Corporation USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoho Corporation USA has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2005, Eyardstick Platform for Talent Assessment in 2016, Zoho SalesIQ for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoho Corporation USA is running and its propensity to invest more and deepen its relationship with Oracle , Formac Software Service , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoho Corporation USA revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoho Corporation USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoho Corporation USA Tech Stack and Enterprise Applications
Zoho Corporation USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005, Zoho Corporation USA implemented Oracle NetSuite ERP as its core ERP Financial system to centralize accounting and financial management across its US professional services operations. The deployment used Oracle NetSuite ERP cloud SaaS architecture to consolidate the chart of accounts, general ledger, accounts payable, accounts receivable, billing, fixed assets, and financial reporting for a 100 person company, aligning transaction capture and period close on a single platform.
Configuration focused on standard ERP Financial functional modules, including ledger configuration, AR invoicing and collections workflows, AP invoice processing and approval routing, fixed asset schedules, and statutory and management reporting. Governance was established through role based access controls and centralized accounting process flows to standardize month end close procedures and audit trails, with the finance and accounting organization designated as primary operational owners.
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Zoho Corporation USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formac Software Service | Legacy | Eyardstick Platform | Talent Assessment | HCM | n/a | 2016 | 2016 |
In 2016, Zoho Corporation USA implemented Eyardstick Platform for Talent Assessment to address time consuming, manually proctored certification testing across its candidate base. The implementation targeted Zoho certification programs that were offered nationwide in both online and offline modes, and sought to remove the administrative burden of paper handling, manual invigilation, and manual result consolidation.
The Eyardstick Platform deployment delivered a proctored digital assessment workload, including webcam based proctoring, periodic randomized screenshots, automated malpractice flagging, browser lockdown to prevent window switching, and session persistence to handle system crashes and internet disconnectivity. Eyardstick Platform also centralized test delivery and automated result publishing workflows to shorten turnaround times for certification outcomes.
Operational coverage extended to Zoho’s certification and learning administration workflows across candidates located across the country, shifting exam administration from physical test centers to an anywhere anytime proctored model. The Talent Assessment implementation supported remote invigilation without physical proctors, and provided artifacts such as time stamped screenshots and flags to underpin certification governance and adjudication.
Governance and process changes included automated flagging for suspected malpractice, retention of proctoring evidence for review, and fail proof handling of unanticipated technical failures to preserve exam integrity. Outcomes explicitly reported by Zoho include remote anywhere anytime candidate access, elimination of manual invigilators through full proctoring automation, and faster result turnaround enabled by the Eyardstick Platform.
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Zoho Corporation USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Zoho Corporation USA implemented Zoho SalesIQ on its public website. Zoho SalesIQ is deployed as a Chatbots and Conversational AI solution embedded in web pages to capture visitor context, initiate proactive conversations, and provide a unified conversational entry point for customers and prospects.
The implementation concentrated on conversational touchpoints for sales and customer support, centralizing live chat routing, proactive messaging, visitor tracking, and automated bot handoffs to human agents, consistent with typical Chatbots and Conversational AI functional modules. Configuration and operational governance emphasized chat ownership rules, agent assignment workflows, and escalation paths to align conversational interactions with the companys sales and support workflows, with the application integrated directly into the website experience rather than as a separate customer portal.
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Zoho Corporation USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Zoho Corporation USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2006 | 2006 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Zoho Corporation USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Zoho Corporation USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Zoho Corporation USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Vice President of Innovation & Chief IP Officer | CXO | R&D | ||||
| VP Marketing | VP | Marketing |
Apps Being Evaluated by Zoho Corporation USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||