Zone Bowling
Level 8, 60 Miller Street,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 2 9409-3600
Leisure and Hospitality
Zone Bowling Technographics
Zone Bowling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zone Bowling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Zone Bowling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zone Bowling has purchased the following applications: Ceridian Dayforce HCM for Core HR in 2017, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zone Bowling is running and its propensity to invest more and deepen its relationship with Dayforce , FranConnect , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zone Bowling revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zone Bowling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zone Bowling Tech Stack and Enterprise Applications
Zone Bowling HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Ascender Preceda | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Zone Bowling implemented Ceridian Dayforce HCM as its Core HR system. The deployment centralized HR, payroll and workforce processes for Australia and New Zealand, replacing Ascender Preceda and consolidating HRIS functions across venue operations and the People and Culture organization.
The Ceridian Dayforce HCM implementation encompassed Recruitment, Onboarding, Core HR, Workforce Management, Payroll, Learning, Performance Management, and Dashboards and Reporting. Configuration work focused on standardizing employee records, automating role based workflows, and instrumenting reporting dashboards within Ceridian Dayforce HCM to support operational HR tasks and managerial decision making.
Data migration and transition activities moved employee and payroll data from Ascender Preceda into Ceridian Dayforce HCM, with operational coverage across AU and NZ sites. Payroll validation was performed through parallel pay runs to verify payroll configuration and compliance, while the solution tied recruitment and onboarding workflows into the core HR record to maintain continuity of hire to payroll.
Project governance followed a formal project plan with monitored timelines and budgets, overseen change management and end user training, and included creation of test scripts and undertaking user acceptance testing to ensure compliance and defined behavior. Post go live responsibilities included providing training and operational support to the Payroll and People and Culture teams, managing issues risks and changes, and refining automated processes to create efficiencies within departmental workflows.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2016 | 2017 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2015 | 2015 |
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Zone Bowling AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Zone Bowling implemented LiveChat on its public website. The LiveChat deployment was provisioned as an embedded website chat widget to support customer service and guest inquiries, aligning the implementation with the Chatbots and Conversational AI category. The rollout covered the Australia-based leisure and hospitality chain's customer-facing digital channels and supported front-line staff handling bookings and guest enquiries.
Configuration focused on LiveChat front-end capabilities such as the embedded chat widget, canned response libraries, visitor monitoring and routing rules, reflecting typical Chatbots and Conversational AI functional modules. Operational ownership sits with Zone Bowling's customer service and digital channels teams, who manage message templates, response workflows and escalation paths. The implementation positions LiveChat as Zone Bowling's Chatbots and Conversational AI platform for customer service on the company website.
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Zone Bowling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Zone Bowling deployed Microsoft 365 to establish a centralized Collaboration platform across the organization. Public references on the Zone Bowling website indicate active use of Microsoft 365 services for corporate productivity and content collaboration, confirming Microsoft 365 is used to support internal communications and document workflows. Zone Bowling Microsoft 365 Collaboration supports core business productivity functions across the firm.
The deployment uses cloud hosted Microsoft 365 services, providing capabilities typical of the Collaboration category such as enterprise email, document management, team collaboration, and file synchronization. The implementation appears to span its Australian operations and site teams, consolidating user access and content workflows under Microsoft 365. Public website references to Microsoft 365 assets suggest the platform is surfaced for customer facing content or administrative access flows on the corporate site.
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Zone Bowling CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Zone Bowling ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Zone Bowling PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Zone Bowling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Zone Bowling CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Zone Bowling
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Officer | Manager | Finance | |
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Senior IT Project Manager | Manager | IT | |
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CFO at TEEG - The Entertainment & Education Group | CXO | Finance | |
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People & Culture Business Partner | Manager | HR | |
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Head of People & Culture | Director | HR | |
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Human Resources Coordinator | Manager | HR | |
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Apps Being Evaluated by Zone Bowling Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zone Bowling IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zone Bowling digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zone Bowling Technographics
Zone Bowling is a Leisure and Hospitality organization based in Australia,
with around 300 employees and annual revenues of $45.0 million.
Zone Bowling operates a diverse technology stack with applications such as
Ceridian Dayforce HCM, LiveChat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Zone Bowling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, LiveChat, Inc. and Microsoft.
Zone Bowling recently adopted applications including
Cloudflare CDN in 2021, Ceridian Dayforce Recruiting in 2020 and Acoustic Analytics (formerly IBM Tealeaf) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zone Bowling’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zone Bowling’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zone Bowling technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.