Auburn, 98001-6524, WA,
United States
Zones Technographics
Zones Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zones and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Zones employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zones has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zones is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zones revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zones intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zones Tech Stack and Enterprise Applications
Zones Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Zones implemented Cisco Webex Meetings to provide web-facing conferencing capabilities. Cisco Webex Meetings is deployed as part of Zones' Audio Video and Web Conferencing footprint and is surfaced on Zones' public website to support live meetings and client-facing sessions.
The deployment of Cisco Webex Meetings includes standard conferencing modules such as video and audio conferencing, screen sharing, meeting recording, browser-based join and participant controls, and scheduling capabilities. Cisco Webex Meetings is used to enable synchronous collaboration and structured virtual events, aligning with typical Audio Video and Web Conferencing functionality.
Architecturally the implementation follows a SaaS delivery model, with Cisco Webex Meetings embedded on Zones' website for external access while also supporting internal collaboration workflows. Administration and meeting policy are managed through centralized IT controls to govern user provisioning, access policies and meeting configuration across Zones' professional services organization.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Zones Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Zones implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment places DocuSign eSignature at the customer facing signature capture layer, enabling online execution of quotes and service agreements submitted through web forms and the customer portal. The implementation explicitly uses embedded signing for in-line signature capture and a central template library to standardize document layouts and signer roles. DocuSign eSignature was configured to support signer authentication, automated routing between signer roles, and system generated audit trails for signature events. Integration work focused on embedding DocuSign eSignature flows into web checkout and self service document workflows, and mapping signed documents into internal contract intake procedures used by sales and legal teams. Governance was established through a centralised template and access model, role based permissions for template editing and signature routing, and retention of audit logs to support compliance and document traceability during phased rollout across customer facing channels and internal stakeholders.
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Digital Signing | Content Management |
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2020 | 2020 |
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Zones CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Zones deployed Adobe Experience Cloud on their website to support Customer Experience initiatives. Zones implemented Adobe Experience Cloud to centralize web content delivery, digital analytics, and personalization for its marketing, e-commerce, and customer engagement teams.
The implementation emphasized web-facing capabilities common to Adobe Experience Cloud, including content management and delivery, tag management and analytics instrumentation, experience personalization and A/B testing, plus campaign orchestration workflows. The solution was embedded into Zones website code paths and marketing operations, enabling unified content governance, approval workflows, and measurement across digital channels.
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Zones ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Zones IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Zones
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Zones Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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