ZS Associates
One Rotary Center, 1560 Sherman Avenue,
Evanston, 60201, IL,
United States
Evanston, 60201, IL,
United States
1 847-492-3600
Professional Services
ZS Associates Technographics
ZS Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZS Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 ZS Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ZS Associates has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, OnitX Workflow Engine for Legal Practice Management, Business Process Management in 2012, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZS Associates is running and its propensity to invest more and deepen its relationship with iCIMS , Appcast , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZS Associates revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZS Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZS Associates Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, ZS Associates implemented iCIMS Recruit Applicant Tracking System as the primary Applicant Tracking System exposed on its public careers site. The deployment is visible on the ZS careers domain and serves as the public intake and application capture layer for open professional services roles.
The iCIMS Recruit Applicant Tracking System implementation was configured to manage job postings, candidate application capture, and end-to-end applicant lifecycle tracking, consistent with Applicant Tracking System capabilities. Configuration work focused on job requisition templates, career site job rendering, candidate portal access, and workflow states for screening, assessment, and interview stage tracking.
Operationally the solution is embedded into the ZS public careers site, handling candidate login and application submission flows through the iCIMS hosted careers subdomain. Primary business functions using the system include talent acquisition, recruiting operations, and hiring managers who interact with requisition workflows, candidate records, and screening outcomes.
Governance for the implementation emphasized ATS role based access controls, recruiter and hiring manager workflow configurations, and centralized career site content management to maintain consistency of job postings and applicant experiences. The narrative is limited to the documented use of iCIMS Recruit Applicant Tracking System on the ZS careers site and the application relationship between ZS, iCIMS Recruit Applicant Tracking System, and recruiting operations.
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Candidate Relationship Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2016 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Onit | Legacy | OnitX Workflow Engine | Legal Practice Management, Business Process Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, ZS Associates implemented OnitX Workflow Engine to redesign contract intake and contract lifecycle processes within the Legal Practice Management,Business Process Management category. The deployment targeted the firm legal function, a team of 23 attorneys and support staff operating across more than 22 offices worldwide, and exposed OnitX Workflow Engine via an Onit dashboard link on the corporate intranet for firmwide access.
The implementation delivered a My Legal Requests intake module that captures structured fields such as type of request to determine automated workflow routing to appropriately specialized attorneys. A separate Executed Contracts solution was provisioned and surfaced from the intake module, keeping versions, emails and redlines linkable and searchable to recreate negotiation histories. ZS also configured targeted applications for human resources matters with restricted access and a TPAA Compliance solution that links to the Executed Contracts repository for expiration tracking and data destruction workflows.
Operationally the solution centralized previously disparate artifacts that had been recorded on paper pink sheets, Excel spreadsheets and a Lotus Notes database, enabling asynchronous review by geographically distributed staff including a review queue used by attorneys in India. The My Legal Requests intake is accessible from the intranet so any employee can upload matters for legal review, and workflow branching based on captured fields routes work to the correct reviewers, improving handoff clarity and matter ownership.
Governance and process changes included formalizing request classification to drive routing, refining access controls for sensitive HR matters, and creating repeatable reporting workflows for daily status and compliance monitoring. The legal team iterated on the configuration over subsequent years to adapt to increased specialization and to support hoteling and open workspace practices that pushed the organization to reduce paper reliance.
Outcomes explicitly reported by ZS included an immediate decrease in turnaround time after the solution went online and next business day NDA review enabled by cross time zone staffing. Over the following six years the firm extended the OnitX Workflow Engine based tooling to improve collaboration, simplify reporting and move toward electronic files in place of paper records.
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, ZS Associates implemented MicroStrategy ONE Analytics to advance its Analytics and BI capabilities, focusing on mobile-first delivery for sales and marketing. The implementation positioned MicroStrategy ONE Analytics as a mobile-based reporting and visualization layer intended to help field teams better prepare for customer interactions.
The deployment emphasized interactive dashboards, role-based visualization, ad hoc reporting, and mobile BI modules that deliver curated analytics to tablet and smartphone form factors. The architecture centered on a centralized semantic layer and governed metadata to maintain consistent KPI definitions, with visualization and analytics modules enabling interactive exploration and offline consumption where required.
Operational coverage prioritized sales and marketing functions and programs for life sciences clients, aligning analytics workflows with customer engagement processes. Governance included standardized dashboards, role-based access controls, and training to embed analytics into sales preparation routines, and ZS positioned the MicroStrategy ONE Analytics solution as a way to reinvigorate sales and marketing operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ZS Associates
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ZS Associates Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ZS Associates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ZS Associates digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD ZS Associates Technographics
ZS Associates is a Professional Services organization based in United States,
with around 13000 employees and annual revenues of $3.00 billion.
ZS Associates operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, OnitX Workflow Engine and MicroStrategy ONE Analytics,
covering areas like Applicant Tracking System, Legal Practice Management, Business Process Management and Analytics and BI.
ZS Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Onit and MicroStrategy.
ZS Associates recently adopted applications including
RackWare Disaster Recovery in 2025, Appcast Xcelerate in 2022 and ON24 Virtual Conference in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ZS Associates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ZS Associates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ZS Associates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.