List of OnitX Workflow Engine Customers
Onit
1360 Post Oak Blvd., Suite 2200,
Houston, 77056, TX,
United States
Houston, 77056, TX,
United States
1 800-281-1330
Professional Services
450
$50M
Since 2010, our global team of researchers has been studying OnitX Workflow Engine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OnitX Workflow Engine for Legal Practice Management, Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OnitX Workflow Engine for Legal Practice Management, Business Process Management include: American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, ZS Associates, a United States based Professional Services organisation with 13000 employees and revenues of $3.00 billion, Stout Risius Ross, a United States based Banking and Financial Services organisation with 1594 employees and revenues of $390.0 million and many others.
Contact us if you need a completed and verified list of companies using OnitX Workflow Engine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OnitX Workflow Engine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Onit | OnitX Workflow Engine | Legal Practice Management,Business Process Management | 2014 | n/a |
In 2014, American International Group implemented OnitX Workflow Engine as part of a Legal Practice Management,Business Process Management initiative to centralize legal operations and law firm panel management. The deployment was anchored in an internal LOC and targeted the automation of contracting and outside counsel engagement workflows across the legal organization.
OnitX Workflow Engine was configured to orchestrate automated workflows and reporting, establishing a consistent workflow layer for contract routing, approvals and panel engagement processes. The implementation emphasized configurable workflow logic, automated status reporting and process orchestration to standardize matter life cycle and contracting flows within the legal function.
The implementation integrated with DocuSign to support contracting needs with law firm panel members, embedding signature and contract execution into the workflow engine. Operational coverage included the LOC and law firm panel interactions, with the solution directly impacting legal operations, contracting and outside counsel management.
Governance and process changes centralized panel governance and introduced market driven procurement workflows, enabling the LOC to employ competitive sourcing tools. By employing competitive, market driven tools, the LOC was able to realize reductions in hourly panel rates ranging from 2 to 32 percent, and the creation of the LOC and its work has been credited with more than $200 million in legal cost savings for AIG.
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Stout Risius Ross | Banking and Financial Services | 1594 | $390M | United States | Onit | OnitX Workflow Engine | Legal Practice Management,Business Process Management | 2020 | n/a |
In 2020, Stout Risius Ross implemented OnitX Workflow Engine to automate intake and nonpanel law firm engagement processes for a Fortune 500 insurance company legal department. The implementation targeted Legal Practice Management,Business Process Management workflows that had relied on manual Microsoft Word forms and a central mailbox for routing and distribution.
Stout configured OnitX Workflow Engine with web-based intake forms that enforced required fields, standard formats, and dropdown selections, converting the prior Word form process into structured data capture. The custom workflow included business rule-driven routing and multi-stage approvals, an open request reminder protocol, and dashboards to provide users with real-time status and visibility into case progress.
Operational scope covered the legal department including attorneys, paralegals, and support staff, centralizing intake and case triage to reduce manual distribution and missed requests. An end-to-end process assessment informed workflow logic, routing rules, and the design of service level agreement definitions with business partners.
As implemented OnitX Workflow Engine increased visibility into request volumes, request types, and cycle times, and created additional capacity for legal staff to focus on higher-value work. Governance changes formalized routing rules, reminder protocols, and dashboard-driven monitoring to enforce timeliness and case ownership.
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ZS Associates | Professional Services | 13000 | $3.0B | United States | Onit | OnitX Workflow Engine | Legal Practice Management,Business Process Management | 2012 | n/a |
In 2012, ZS Associates implemented OnitX Workflow Engine to redesign contract intake and contract lifecycle processes within the Legal Practice Management,Business Process Management category. The deployment targeted the firm legal function, a team of 23 attorneys and support staff operating across more than 22 offices worldwide, and exposed OnitX Workflow Engine via an Onit dashboard link on the corporate intranet for firmwide access.
The implementation delivered a My Legal Requests intake module that captures structured fields such as type of request to determine automated workflow routing to appropriately specialized attorneys. A separate Executed Contracts solution was provisioned and surfaced from the intake module, keeping versions, emails and redlines linkable and searchable to recreate negotiation histories. ZS also configured targeted applications for human resources matters with restricted access and a TPAA Compliance solution that links to the Executed Contracts repository for expiration tracking and data destruction workflows.
Operationally the solution centralized previously disparate artifacts that had been recorded on paper pink sheets, Excel spreadsheets and a Lotus Notes database, enabling asynchronous review by geographically distributed staff including a review queue used by attorneys in India. The My Legal Requests intake is accessible from the intranet so any employee can upload matters for legal review, and workflow branching based on captured fields routes work to the correct reviewers, improving handoff clarity and matter ownership.
Governance and process changes included formalizing request classification to drive routing, refining access controls for sensitive HR matters, and creating repeatable reporting workflows for daily status and compliance monitoring. The legal team iterated on the configuration over subsequent years to adapt to increased specialization and to support hoteling and open workspace practices that pushed the organization to reduce paper reliance.
Outcomes explicitly reported by ZS included an immediate decrease in turnaround time after the solution went online and next business day NDA review enabled by cross time zone staffing. Over the following six years the firm extended the OnitX Workflow Engine based tooling to improve collaboration, simplify reporting and move toward electronic files in place of paper records.
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FAQ - APPS RUN THE WORLD OnitX Workflow Engine Coverage
OnitX Workflow Engine is a Legal Practice Management, Business Process Management solution from Onit.
Companies worldwide use OnitX Workflow Engine, from small firms to large enterprises across 21+ industries.
Organizations such as American International Group (AIG), ZS Associates and Stout Risius Ross are recorded users of
OnitX Workflow Engine for Legal Practice Management, Business Process Management.
Companies using OnitX Workflow Engine are most concentrated in Insurance, Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using OnitX Workflow Engine are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OnitX Workflow Engine across Americas, EMEA, and APAC.
Companies using OnitX Workflow Engine range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of OnitX Workflow Engine include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OnitX Workflow Engine customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal Practice Management, Business Process Management.