List of Accruent vx Observe Customers
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Since 2010, our global team of researchers has been studying Accruent vx Observe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accruent vx Observe for IoT Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accruent vx Observe for IoT Platform include: The Co-operative Group, a United Kingdom based Retail organisation with 70000 employees and revenues of $14.49 billion, Mitie, a United Kingdom based Professional Services organisation with 76000 employees and revenues of $6.86 billion, Festival Foods, a United States based Retail organisation with 8000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Accruent vx Observe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Accruent vx Observe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Festival Foods | Retail | 8000 | $1.5B | United States | Accruent | Accruent vx Observe | IoT Platform | 2021 | n/a |
In 2021 Festival Foods deployed Accruent vx Observe as part of an Accruent suite to deliver IoT Remote Monitoring across its facility and asset management program. The retailer selected Accruent solutions for facility and asset management, refrigerant management and remote alarm monitoring to centralize operational control and event visibility for refrigeration and HVAC equipment.
Festival Foods first implemented Accruent vx Maintain to centrally manage the full workflow of reactive and planned maintenance activities, including work orders, warranties and invoices. It then configured Accruent vx Sustain to capture refrigeration and HVAC event data, track gas types and volumes, log leak history and maintain technician certification records. Finally the company deployed Accruent vx Observe to enable remote monitoring and control of multiple equipment types, with the Accruent vx Observe implementation aligned to alarm monitoring, telemetry ingestion and remote event notifications typical of IoT Remote Monitoring.
Operational coverage focused on facilities, maintenance and refrigeration and HVAC operations, with the suite instrumenting store mechanical assets and supporting central maintenance teams and field technicians. The implementation tied work order and refrigerant event records to sensor driven alarms and event logs, establishing a single system of record for equipment alarms and service activity in support of facilities and refrigeration business functions.
Rollout followed a staged sequence, starting with maintenance workflow centralization, then refrigerant and compliance event management, and concluding with remote monitoring and control. Governance centralized responsibility for work order orchestration and refrigerant event documentation, and the vx Observe deployment was positioned to feed alarm and telemetry data into existing maintenance workflows.
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Mitie | Professional Services | 76000 | $6.9B | United Kingdom | Accruent | Accruent vx Observe | IoT Platform | 2020 | n/a |
In 2020 Mitie deployed Accruent vx Observe to establish an IoT Remote Monitoring capability across its estate. The Accruent vx Observe implementation is configured to monitor and control a range of assets from multiple manufacturers and models, with initial coverage across more than 3,700 sites. The technical design emphasizes multivendor device connectivity, telemetry ingestion and normalization, real time dashboards and remote actuation interfaces that are central to IoT Remote Monitoring platforms.
Functional modules implemented include device onboarding and management, telemetry data collection, rule based alerting and dashboarding, and remote control workflows that link field devices to operational teams. Operational scope explicitly covers Mitie facilities management, operations and maintenance functions across the deployed sites, enabling centralized monitoring and coordinated field response. Governance and rollout were structured around staged site deployment and device configuration standardization to accommodate multiple equipment models and to operationalize monitoring templates for service teams.
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The Co-operative Group | Retail | 70000 | $14.5B | United Kingdom | Accruent | Accruent vx Observe | IoT Platform | 2018 | n/a |
In 2018, The Co-operative Group deployed Accruent vx Observe for IoT Remote Monitoring of refrigeration assets across its retail estate. The Co-operative Group also selected Accruent vx Maintain to address the group’s maintenance and work order management needs, creating an explicit link between remote monitoring and maintenance execution.
Accruent vx Observe was implemented to capture continuous refrigeration telemetry, temperature and performance alerts, dashboarding and event logging consistent with IoT Remote Monitoring capabilities. Configuration emphasized threshold-based alarms and consolidated visualizations to surface refrigeration exceptions in near real time, and Accruent vx Observe telemetry was mapped to maintenance triggers.
The implementation connected Accruent vx Observe with Accruent vx Maintain to route telemetry-driven incidents into a work order lifecycle, aligning sensor alerts to prioritization, assignment and closure workflows. Operational coverage focused on refrigeration assets within retail stores, impacting maintenance, facilities and store operations functions, and enabling centralized monitoring of distributed equipment fleets.
Governance centered on updating maintenance workflows and alarm handling procedures to incorporate telemetry-originated incidents, with a phased rollout approach across the retail estate and defined responsibilities for central operations and local store maintenance teams. Accruent vx Observe and Accruent vx Maintain together established an operational pattern where IoT Remote Monitoring data directly informs work order generation and field response processes.
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Buyer Intent: Companies Evaluating Accruent vx Observe
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