Mitie
The Shard, Level 12 32 London Bridge Street Southwark,
London, SE1 9SG,
United Kingdom
London, SE1 9SG,
United Kingdom
44 3 0678-0710
Professional Services
Mitie Technographics
Mitie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76000 Mitie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Mitie has purchased the following applications: SAP Business Suite for ERP Financial in 2015, Oracle PeopleSoft HCM for Core HR in 2009, Service Works Global QFM CMMS for Computerized Maintenance Management (CMMS) in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitie is running and its propensity to invest more and deepen its relationship with SAP , Oracle , WorkWave or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitie revenues, which have grown to $6.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitie Tech Stack and Enterprise Applications
Mitie ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Mitie implemented SAP Business Suite to centralize core financial operations. The deployment targeted ERP Financial functions across finance, accounting, and corporate reporting, with an explicit mandate to make the ERP Financial platform usable and accessible to business users via portal technology.
The SAP Business Suite configuration covered core financial modules including general ledger, accounts payable, accounts receivable, fixed assets and statutory reporting, reflecting standard ERP Financial functional footprints. A portal layer was deployed to surface transactional capabilities and financial reporting, enabling role based access to dashboards, approval workflows and self service financial tasks for nontechnical users.
Architecturally the implementation organized a centralized SAP application tier and database layer, with a separate portal tier delivering tailored user interfaces and business facing entry points. Operational scope emphasized finance and accounting teams across Mitie, standardizing chart of accounts and transactional controls. Governance focused on centralized configuration management, staged rollouts to business units and formalized approval and reconciliation workflows to support consistent financial processes within SAP Business Suite.
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ERP Financial | ERP |
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2021 | 2023 |
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Expense Management | ERP |
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2018 | 2018 |
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Mitie HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2009 | 2009 |
In 2009 Mitie implemented Oracle PeopleSoft HCM for Core HR. The deployment of Oracle PeopleSoft HCM was positioned to provide centralized Core HR capabilities across Mitie, aligning employee master records and workforce administration within the corporate HR application footprint.
The Oracle PeopleSoft HCM implementation encompassed standard Core HR functional modules and workflows typical for the category, including employee records management, position and job data, workforce administration, HR transactions and employee self service. Configuration emphasis was on consolidating authoritative HR data and standardizing HR processes consistent with Core HR functional terminology and practices.
The implementation was executed within an IT landscape that included systems used at miHomecare such as SAP, Credica, PeopleSoft instances, Sage, and MS Excel, which implied coexistence and the need for HR master data synchronization and interfacing for payroll and downstream processes. Governance attention focused on aligning HR data flows across business units and integrating PeopleSoft HCM as the Core HR application within Mitie’s broader enterprise systems environment.
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Offboarding | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Mitie ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Service Works Global | Legacy | Service Works Global QFM CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Mitie deployed Service Works Global QFM CMMS to support its PFI/PPP portfolio across 32 healthcare centres and schools in the United Kingdom. The deployment established Service Works Global QFM CMMS as the operational Computerized Maintenance Management (CMMS) platform for facilities management across those sites.
The implementation configured core modules for helpdesk ticketing, planned preventative maintenance PPM, and asset management, and it leveraged QFM's configuration capabilities to centralize asset registers, schedule PPM cycles, and manage work order lifecycles. An integrated payment mechanism within QFM was implemented to automate contract deductions and to replace spreadsheet-driven payment calculation routines.
Operational coverage focused on Mitie’s facilities management function across the 32-site PFI and PPP portfolio, with QFM providing SLA reporting, audit trails, and operational visibility for service delivery and contract compliance. The integrated payment mechanism automated deduction workflows tied to contractual performance, reducing manual payment calculation effort.
Governance and process effects included strengthened transparency and auditability of maintenance and contractual activities, and improved SLA reporting across the FM organization. The deployment delivered materially reduced spreadsheet-driven payment calculation work and consolidated helpdesk, PPM, asset management, and payment processing into a single Computerized Maintenance Management (CMMS) environment, according to the SWG case study.
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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Mitie Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Mitie Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Mitie CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mitie EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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Mitie ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Mitie Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2024 | 2024 |
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Mitie TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Mitie PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Mitie IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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SD-WAN | IaaS |
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2019 | 2019 |
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Mitie CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2023 | 2023 |
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Mitie Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mitie
| First Name | Last Name | Title | Function | Department | Phone | |
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Procurement Manager | Manager | Procurement | |
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Director, Corporate Finance | Director | Finance | |
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Strategic Sourcing Manager | Manager | Procurement | |
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Procurement Manager | Manager | Procurement | |
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Accounts Payable Manager | Manager | Finance | |
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Group Procurement Director | Director | Procurement | |
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Finance Director | Director | Finance | |
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Group Finance Director | Director | Finance | |
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Group Chief Financial Officer | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Group Treasurer | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Director of Group Finance | Director | Finance | |
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Head of Finance | Director | Finance | |
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Group Chief Information Officer | CXO | IT | |
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Chief Technology and Information Officer | CXO | IT | |
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Chief People Officer | CXO | HR | |
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Head Of Business Intelligence | Director | IT | |
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Head Of Digital | Director | Finance | |
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HR Manager - Systems & Data | Manager | HR | |
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Head Of Human Resources | Director | HR | |
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Head of Payroll | Director | Finance | |
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Group Payroll Manager | Manager | Finance | |
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Director of HR Shared Services | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Head of Financial Planning & Analysis | Director | Finance | |
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Head of Performance Insights (Business Intelligence) | Director | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Head of Financial Planning & Analysis | Director | Finance | |
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Head of Finance | Director | Finance | |
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Head of Finance | Director | Finance | |
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Finance Director, Corporate Centre and Group Operations Transformation | Director | Finance | |
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Director of Enterprise Technology | Director | IT | |
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Apps Being Evaluated by Mitie Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitie IT executives and key decision makers. This section highlights Mitie's latest recorded technology evaluations, including Salesforce Net Zero Cloud for Environmental, Social, and Governance (ESG) on 2025-12-01, Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management on 2025-10-22, and IBM Maximo for Enterprise Asset Management on 2024-10-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitie digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-12-01 | Mitie | Evaluated | Salesforce | Salesforce Net Zero Cloud | Environmental, Social, and Governance (ESG) | EPM |
| 2025-10-22 | Mitie | Evaluated | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | ERP Services and Operations |
| 2024-10-24 | Mitie | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2024-07-07 | Mitie | Evaluated |
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Apps Development | PaaS |
| 2024-07-01 | Mitie | Evaluated |
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Content Delivery Network | IaaS |
FAQ - APPS RUN THE WORLD Mitie Technographics
Mitie is a Professional Services organization based in United Kingdom,
with around 76000 employees and annual revenues of $6.86 billion.
Mitie operates a diverse technology stack with applications such as
SAP Business Suite, Oracle PeopleSoft HCM and Service Works Global QFM CMMS,
covering areas like ERP Financial, Core HR and Computerized Maintenance Management (CMMS).
Mitie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Service Works Global.
Mitie recently adopted applications including
ServiceNow ITSM in 2024, Coupa Supplier Portal in 2024 and iboss Zero Trust Network Access in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitie’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitie’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitie technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.