List of Acefone Interactions Hub Customers
Kolkata, 700091,
India
Since 2010, our global team of researchers has been studying Acefone Interactions Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Acefone Interactions Hub for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Acefone Interactions Hub for Call Center include: HomeLane, a India based Construction and Real Estate organisation with 3488 employees and revenues of $92.0 million and many others.
Contact us if you need a completed and verified list of companies using Acefone Interactions Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Acefone Interactions Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
HomeLane | Construction and Real Estate | 3488 | $92M | India | Acefone | Acefone Interactions Hub | Call Center | 2024 | n/a |
In 2024 HomeLane deployed Acefone Interactions Hub as a Cloud Contact Center to strengthen high-volume pre-sales outreach in India, targeting improved agent productivity and call connectivity. The implementation focused on cloud-hosted omnichannel voice and predictive dialer capabilities within Acefone Interactions Hub, aligning the application to front-line sales engagement workloads.
The deployment used Acefone Contact Center Studio and the Interactions Hub dialer to provision campaign and agent workflows, configure outbound dialing logic, and centralize call scripting and IVR routing. Configuration emphasized agent desktop controls, call blending between outbound and inbound queues, and call recording and reporting modules consistent with Cloud Contact Center operational requirements.
A Salesforce integration was implemented to synchronize lead and contact records, to automate call logging and to surface disposition outcomes back into the CRM for pre-sales teams. Operational coverage centered on HomeLane’s pre-sales outreach teams across India, with the unified Acefone Interactions Hub serving as the communications layer for high-volume dialing and contact prioritization.
Governance aligned call campaign management, agent scripting standards, and CRM disposition workflows to the new platform, shifting outreach from manual dialing to dialer-driven workflows to increase throughput. Reported outcomes from the deployment included three times more calls per day and 1.8 times improved call connectivity, supporting the stated aims of higher agent productivity and better contact rates under the Cloud Contact Center deployment of Acefone Interactions Hub.
|
Buyer Intent: Companies Evaluating Acefone Interactions Hub
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||