List of Aclara RF Network Customers
St. Louis, 63146, MO,
United States
Since 2010, our global team of researchers has been studying Aclara RF Network customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aclara RF Network for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aclara RF Network for Utilities Customer Care and Billing include: City of Santa Barbara, a United States based Government organisation with 1600 employees and revenues of $41.0 million, Elmhurst Historical Museum, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Village Of Oak Lawn, a United States based Government organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Aclara RF Network, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aclara RF Network customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Santa Barbara | Government | 1600 | $41M | United States | Aclara Software, a Hubbell Company | Aclara RF Network | Utilities Customer Care and Billing | 2024 | n/a |
In 2024, the City of Santa Barbara deployed the Aclara RF Network for its water utility. Apps Category "" is recorded for this implementation.
The deployment established an Aclara RF Network AMI architecture using RF endpoints together with Armorcast RF friendly meter box lids to enable automated hourly meter reads. Functional capabilities implemented included hourly meter data collection, a customer portal that surfaces consumption data to customers, and configurable high usage alerts to notify account holders.
Operationally the rollout targeted the municipal water utility in California, replacing manual meter reading workflows and reallocating meter reading staff to maintenance and field support tasks. The Aclara RF Network fed hourly meter data into billing and customer service processes to support billing accuracy and more responsive customer service.
Governance and process changes focused on integrating automated read feeds into customer-facing billing and alerting workflows and operationalizing portal access for customers. Outcomes explicitly stated included improved customer service, improved billing accuracy, and freeing meter reading staff for other maintenance tasks.
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Elmhurst Historical Museum | Leisure and Hospitality | 10 | $1M | United States | Aclara Software, a Hubbell Company | Aclara RF Network | Utilities Customer Care and Billing | 2023 | n/a |
In 2023, Elmhurst Historical Museum implemented Aclara RF Network. The Aclara RF Network deployment in Elmhurst, Illinois was delivered by Aclara Software, a Hubbell Company, combining an RF AMI network with Aclara's correlated acoustic leak detection solution to target non revenue water and improve billing and customer service, Apps Category .
The implementation centered on RF meter communications and centralized data aggregation, including a correlated acoustic leak detection capability to locate and prioritize potential leaks. Aclara RF Network captured hourly and near real time meter data to support operational analytics and leak investigation workflows.
Operational access was extended to customer service staff, providing hourly and near real time meter reads to accelerate billing inquiry resolution and service response. The deployment supported billing accuracy and customer service functions through more timely consumption visibility.
The program, published January 2024, is credited with reducing non revenue water and delivering approximately $1.4M in savings, outcomes that are directly attributed to the Aclara RF Network implementation and the integrated acoustic leak detection capability.
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Village Of Oak Lawn | Government | 10 | $1M | United States | Aclara Software, a Hubbell Company | Aclara RF Network | Utilities Customer Care and Billing | 2021 | n/a |
In 2021 the Village Of Oak Lawn deployed the Aclara RF Network as an Advanced Metering Infrastructure implementation, provisioning a point-to-multipoint AMI communications network that supported approximately 17,000 meters and targeted improvements in billing and customer service in Oak Lawn, Illinois. The Aclara RF Network implementation centralized meter telemetry and event data into AclaraONE to provide a single source of metering and event data for municipal operations teams.
The implementation included Aclara's leak detection solution, instrumenting roughly 825 acoustic correlating loggers alongside the RF meter endpoints and network concentrators. AclaraONE was used to aggregate and persist endpoint telemetry and correlate acoustic logger events, enabling leak identification workflows and raising operational visibility for water operations and billing teams.
Operational scope focused on municipal water billing and customer service functions within the Village of Oak Lawn, with network coverage sized to address the village meter population. Configuration work emphasized RF network provisioning, endpoint registration, and data ingestion into AclaraONE for centralized analytics and event management.
Governance and operational adoption centered on using AclaraONE as the authoritative metering dataset to support leak investigation and billing exception handling, and the integrated leak detection capability was explicitly intended to help identify leaks and reduce non-revenue water. Aclara RF Network and AclaraONE together provided the communications, data consolidation, and analytic enablement required for those operational workflows.
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Buyer Intent: Companies Evaluating Aclara RF Network
- City Of Nampa United States, a United States based Government organization with 760 Employees
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