List of Actabl ALICE Suite Customers
Since 2010, our global team of researchers has been studying Actabl ALICE Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Actabl ALICE Suite for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Actabl ALICE Suite for Hospitality ERP include: Nordic Choice Hotels AS, a Norway based Leisure and Hospitality organisation with 16000 employees and revenues of $4.00 billion, Yaamava’ Resort & Casino at San Manuel, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $220.0 million, The Woodlands Resort, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $70.0 million, South Congress Hotel, a United States based Leisure and Hospitality organisation with 270 employees and revenues of $69.0 million, Halepuna Waikiki, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Actabl ALICE Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Actabl ALICE Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Halepuna Waikiki | Leisure and Hospitality | 150 | $20M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2020 | n/a |
In 2020, Halepuna Waikiki implemented Actabl ALICE Suite, a Hotel Operations Platform, to support guest services and front desk operations. The deployment emphasized guest-facing workflows and service orchestration across reception, concierge, and housekeeping functions. Halepuna Waikiki Actabl ALICE Suite Hotel Operations Platform supports guest services and front desk operations through centralized request handling and room status visibility.
The implementation leverages Actabl ALICE Suite capabilities for guest request management, reservation booking, guest liaison workflows, and room inventory monitoring. The guest-facing configuration enabled staff to respond to guest requests via the ALICE application, recommend attractions and facilities, book reservations on behalf of guests, and manage greeting and escorting of special guests. Actabl ALICE Suite was also used to record and track cash and foreign currency transactions associated with guest services.
Operational coverage included the hotel’s Guest Relations function and its coordination with relevant departments, with the Guest Relations Agent role responsible for responding to guest concerns and routing requests to proper departments. The Guest Relations Agent was furloughed due to COVID March 2020-June 2021, a factor noted in operational continuity during the implementation period. Governance focused on formalizing request-to-resolution workflows within the Actabl ALICE Suite, aligning liaison duties, inventory oversight, and interdepartmental communication for daily hotel operations.
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Indiana Sleep Center | Healthcare | 10 | $1M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2012 | n/a |
In 2012, Indiana Sleep Center implemented Actabl ALICE Suite as a Hotel Operations Platform to manage patient monitoring and overnight clinical operations at its Merrillville, Indiana sleep laboratory. The deployment was scoped to a single site, Indiana Sleep Center 7891 Broadway, Merrillville, IN, and staffed by sleep technicians responsible for overnight monitoring and patient comfort. The implementation aligned the application with clinical scheduling, room management, and overnight task orchestration.
Actabl ALICE Suite was configured to record and score polysomnography results and to operationalize patient comfort workflows, using modules for bedside task management, patient status tracking, and results documentation. Technicians used the ALICE system to capture sleep study outputs, score results, and log service tasks, enabling structured handoff to clinical staff. Configuration emphasized access controls by role and lightweight operational processes suited to a small, 10 employee healthcare practice.
The platform was integrated with the facility sleep monitoring system to connect patients to devices that measure brain waves, heart rate, respiratory function and oxygen levels, supporting continuous overnight monitoring and data capture. Operational governance centered on night shift protocols, technician tasking, and results scoring workflows, with the Sleep Technician role continuing to manage patient comfort and satisfaction while using Actabl ALICE Suite to document and route study results. The implementation concentrated on clinical operations and patient-facing hospitality services within the Hotel Operations Platform category.
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Kona Kai San Diego Resort | Leisure and Hospitality | 100 | $15M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2020 | n/a |
In 2020, Kona Kai San Diego Resort implemented Actabl ALICE Suite as its Hotel Operations Platform to centralize task orchestration and guest service workflows across the property. Kona Kai San Diego Resort deployed Actabl ALICE Suite to support front desk operations, housekeeping coordination, engineering and maintenance dispatch, guest communications, and back office task visibility for a 100 employee resort environment.
The implementation configured core Hotel Operations Platform modules consistent with the category, including housekeeping management, maintenance work orders, guest messaging and service requests, task assignment and tracking, and staff mobile workflows. Configuration emphasized role-based access for supervisors and line staff, shift-based task queuing for recreation and pool operations, and operational dashboards for daily standups and shift handovers.
Actabl ALICE Suite was integrated with the resort ecosystem of SaaS platforms named in internal SOPs, including financial and revenue systems ProfitSword and Acumatica, guest CRM Revinate, and guest engagement and service systems Akia, Hotel Effectiveness, ResortPass, Mindbody, SpaSoft, and Jonas. Integrations focused on sharing guest contact and reservation identifiers, task status updates, and operational codes to align hotel operations with finance, spa scheduling, and membership programs.
Rollout governance included creation of comprehensive training materials and standard operating procedures for Actabl ALICE Suite, supervisor training tracks, and cross-departmental coordination between front desk, fitness and recreation, spa, marina, and facilities teams. Operationalization prioritized adoption through on-site training, SOPs embedded in daily workflows, and ongoing documentation to sustain task orchestration and staff accountability under the Hotel Operations Platform deployment.
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Little Palm Island Resort & Spa | Leisure and Hospitality | 80 | $10M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
In 2019 Little Palm Island Resort & Spa implemented Actabl ALICE Suite as its Hospitality ERP to manage front desk and guest operations across its Little Torch Key property. Actabl ALICE Suite was provisioned to support check in workflows, guest communications, and folio and payment handling for on property transactions.
The implementation centered on front desk and guest services capabilities, with configuration for guest arrival and departure processes, real time messaging, and folio adjustments. Actabl ALICE Suite supported ALICE texts along with phone and email communication channels used by front desk agents to welcome guests, explain facilities, accept payments, and update guest folios.
Operational coverage explicitly included coordination of transportation logistics, where front desk staff used ALICE texts and calls to coordinate with ferry captains, seaplane operators, and car services. The deployment served Front Desk, Guest Services, and finance facing transaction workflows, and was configured to be accessible by property devices for on site staff use.
Governance and workflow changes concentrated on centralizing transportation requests and guest issue handling through the Actabl ALICE Suite messaging and tasking features, standardizing how front desk agents log and adjust folios. Training and procedural updates emphasized using Actabl ALICE Suite for communication, payment capture, and guest issue resolution to ensure consistent operational handling at the resort.
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Luxury Cayman Villas | Leisure and Hospitality | 21 | $4M | Cayman Islands | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
In 2019 Luxury Cayman Villas implemented Actabl ALICE Suite as its core Hospitality ERP to centralize operational communications and guest request handling across its portfolio of luxury vacation rental villas. The deployment was intended to streamline staff communication and enhance staff efficiency by providing a single platform for all departments to manage guest requests and daily operations.
The Actabl ALICE Suite implementation focused on staff communication and guest request management modules, with configuration to support task assignment, workflow orchestration, and mobile-first staff access consistent with Hospitality ERP capabilities. The deployment included configurable operations dashboards and operational workflows to organize housekeeping and maintenance task queues, shift handoffs, and guest service incident tracking.
Operational coverage spanned front line guest services, reservations, housekeeping, and maintenance teams across the property footprint in the Cayman Islands, unifying departmental workflows on the Actabl ALICE Suite platform. Integrations are not detailed in source materials, the platform was positioned to connect every department through a unified operations layer for handling guest-facing requests and internal task coordination.
Governance emphasized standardized communication protocols and centralized task accountability, with procedural updates to day to day operations to support the platform driven workflows. The implementation was framed as an operational modernization to improve cross department coordination, using Actabl ALICE Suite to centralize requests and operational messaging within the Hospitality ERP environment.
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Leisure and Hospitality | 16000 | $4.0B | Norway | Actabl | Actabl ALICE Suite | Hospitality ERP | 2018 | n/a |
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Leisure and Hospitality | 49 | $8M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2024 | n/a |
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Leisure and Hospitality | 270 | $69M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2018 | n/a |
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Leisure and Hospitality | 65 | $7M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2016 | n/a |
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Leisure and Hospitality | 500 | $70M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
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Buyer Intent: Companies Evaluating Actabl ALICE Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Actabl ALICE Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Actabl ALICE Suite for Hospitality ERP include:
- Gmt Group, a Georgia based Construction and Real Estate organization with 60 Employees
- JPMorgan Chase, a United States based Banking and Financial Services company with 317233 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Gmt Group | Construction and Real Estate | 60 | $5M | Georgia | 2026-02-24 |
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JPMorgan Chase | Banking and Financial Services | 317233 | $180.6B | United States | 2025-02-01 |
FAQ - APPS RUN THE WORLD Actabl ALICE Suite Coverage
Actabl ALICE Suite is a Hospitality ERP solution from Actabl.
Companies worldwide use Actabl ALICE Suite, from small firms to large enterprises across 21+ industries.
Organizations such as Nordic Choice Hotels AS, Yaamava’ Resort & Casino at San Manuel, The Woodlands Resort, South Congress Hotel and Halepuna Waikiki are recorded users of
Actabl ALICE Suite for Hospitality ERP.
Companies using Actabl ALICE Suite are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Actabl ALICE Suite are most concentrated in Norway and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Actabl ALICE Suite across Americas, EMEA, and APAC.
Companies using Actabl ALICE Suite range from small businesses with 0-100 employees - 54.55%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 9.09%.
Customers of Actabl ALICE Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Actabl ALICE Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hospitality ERP.