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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Alcon Smart Surveillance Express Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Jindal Organisation Manufacturing 150 $20M India Alcon Link Alcon Smart Surveillance Express Video Surveillance System 2013 n/a In 2013, Jindal Organisation deployed Alcon Smart Surveillance Express across Jindal Steel & Power manufacturing sites in India. Alcon Smart Surveillance Express in the Apps Category was recorded as purchased to provide centralized video surveillance and incident monitoring for physical security and safety, supporting situational awareness and loss-prevention. The implementation focused on site-wide camera management and network video recorder integration, with module usage inferred from the vendor product family rather than an explicit customer module citation. Configuration and operational workflows centered on centralized camera provisioning, camera health monitoring, recording schedule management, and real-time monitoring consoles to support security operations. Event tagging and recorded incident workflows were configured to enable consolidated playback and investigations. NVR integration was a primary integration point to consolidate video streams into a central monitoring architecture across sites. Operational coverage explicitly encompassed manufacturing sites in India and impacted plant security and safety teams, with rollout controls recorded to standardize camera naming conventions, retention policies, and incident escalation workflows. The deployment was recorded as targeting improved situational awareness and loss-prevention.
Jindal Steel & Power Manufacturing 21000 $6.7B India Alcon Link Alcon Smart Surveillance Express Video Surveillance System 2013 n/a In 2013, Jindal Steel & Power implemented Alcon Smart Surveillance Express as a Video Surveillance solution across its steel, power, mining and infrastructure operational sites to ensure continuous monitoring of sub plants, guard against security risks and improve operational visibility. The deployment targeted priority locations within the campus footprint and was driven by safety and monitoring requirements unique to heavy industry, including detection of restricted area access and real time event verification. The Alcon Smart Surveillance Express implementation combined 2MP and 5MP PoE network cameras with day night imaging, smart NVRs for recording and playback, and LED display walls in a centralized control room for alarm and event monitoring. The configuration emphasized high image quality on primary streams, storage sizing to retain 30 to 40 days of full HD recording on on-premises servers, streaming protocol optimization to manage file sizes, and device telemetry for live uptime and downtime reporting. Integrations were executed with the existing local area network and plant power systems, and the Alcon cameras were integrated with the customer s existing video management platform and other supervision monitoring systems to provide unified viewing via Web and Mobile applications. The solution included pole mounted, powered camera installations to cover remote areas, methods to deliver camera streams from locations without fixed cabling, real time alerts to a central control center and SMS notifications for power supply, camera, NVR and HDD faults. Operational governance included a managed surveillance service model with 24 hour support organized in two shifts and a documented workflow to strengthen the client s in house monitoring capability. Administrators were granted web and mobile access to live and archived feeds, and control room operators reported improved image clarity and analytics enabled visual verification of incidents, allowing them to rapidly assess and respond to alarmed events.
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