List of AlertOps Platform Customers
Bloomingdale, 60108, IL,
United States
Since 2010, our global team of researchers has been studying AlertOps Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AlertOps Platform for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AlertOps Platform for Incident Management include: US Itek, a United States based Professional Services organisation with 12 employees and revenues of $2.0 million, Turnkey Solutions, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using AlertOps Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AlertOps Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Turnkey Solutions | Professional Services | 10 | $1M | United States | AlertOps | AlertOps Platform | Incident Management | 2024 | n/a | In 2024, Turnkey Solutions implemented the AlertOps Platform, Category: . The deployment targeted IT operations and managed service delivery across the United States, focusing on consolidated alert intake and standardized escalation workflows to improve after hours coverage and SLA management. The AlertOps Platform was configured to consolidate alerts from multiple monitoring sources and to automate escalations using rule-based notification routing and historical alert reporting. AlertOps Platform functionality was used to reduce alert noise and accelerate incident response through deduplication, alert correlation, and configurable escalation sequences. Integrations were executed to bind AlertOps alerting to existing PSA and ticketing workflows, creating a bi directional handoff between alert events and ticket lifecycle states. Operational coverage centered on the IT operations team and managed service delivery functions, with processes adjusted to route alerts, trigger tickets, and record historical alert data for ongoing tuning. Governance changes included formalizing escalation policies and incident routing rules within AlertOps Platform, and establishing alert reporting cadence to guide noise reduction and SLA adherence. The implementation emphasized orchestration of alerts into ticket workflows and historical reporting, yielding clearer operational ownership and improved after hours coverage as described by the customer. | |
 |
US Itek | Professional Services | 12 | $2M | United States | AlertOps | AlertOps Platform | Incident Management | 2023 | n/a | In 2023 US iTek implemented AlertOps Platform to streamline after hours incident handling, reduce alert noise, and improve on-call response times across its managed services. The deployment used the AlertOps Platform as a SaaS incident management solution, aligned with the Apps Category . The implementation concentrated on IT operations and on-call escalation for MSP service delivery across the United States, with configuration focused on centralized incident routing, on-call scheduling, escalation policies, alert deduplication, and suppression rules. Administration and provisioning were retained as cloud SaaS controls to enable rapid updates to schedules and escalation chains for a small MSP environment. Operational governance emphasized standardizing triage and escalation workflows for after hours incidents, and handoff procedures between on-call personnel and daytime service teams. Explicit objectives stated by US iTek were reduced alert noise and improved response times, which guided configuration choices and workflow enforcement. |
Buyer Intent: Companies Evaluating AlertOps Platform
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||