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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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List of Alliance Business Suite Services Companion Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Fenix Alliance Professional Services 10 $1M United States Fenix Alliance Group Alliance Business Suite Services Companion Field Service Management 2023 n/a
In 2023, Fenix Alliance implemented the Alliance Business Suite Services Companion. Apps Category . Architektur Allianz is listed among Fenix Alliance group brands and is presented by the group as part of its ecosystem, and is presumed to use the Alliance Business Suite for project, asset and field-service activities tied to architecture and onsite construction workflows in Colombia. The Alliance Business Suite Services Companion was configured to support field service management capabilities consistent with a Services Companion offering, including work order orchestration, scheduling and dispatch, mobile technician workflows, and asset-level tracking. Configuration emphasis is inferred toward project-to-field continuity for architecture and onsite construction tasks, aligning service tickets to project deliverables and physical assets. Operational coverage is described at the group brand level, with Architektur Allianz identified as the primary operational anchor in Colombia, and business functions impacted including project delivery, field operations, and asset management. This implementation narrative is based on the vendor module catalogue and the group's brand listings rather than an explicit third-party case study, so integration specifics with external systems are not documented. Governance and rollout are presumed to follow a compact professional services model, with centralized coordination of scheduling and field teams within the Fenix Alliance group; process adjustments likely focused on aligning field workflows to project milestones and asset records. Public documentation does not provide detailed rollout timelines or vendor partner information, therefore operational assumptions remain tied to the vendor feature set and brand ecosystem references.
Infinity Comex Colombia Distribution 26 $2M Colombia Fenix Alliance Group Alliance Business Suite Services Companion Field Service Management 2020 n/a
In 2020, Infinity Comex Colombia implemented Alliance Business Suite Services Companion to modernize e commerce, logistics and back office operations in Colombia. The Alliance Business Suite Services Companion delivers Field Service Management capabilities to support transport and delivery workflows for the distributor. The implementation focused on strengthening omnichannel sales and supply chain processes, aligning e commerce order flow with warehouse fulfillment and transport execution. Configuration work emphasized Field Service Management functional patterns such as work order management, driver and technician dispatching, mobile field workflows for delivery confirmation, and inventory visibility linked to back office fulfillment modules. Operational scope included logistics, sales and back office functions within Infinity Comex Colombia, with the Services Companion embedded in the Alliance Business Suite to unify front end order capture and back end supply chain execution. Governance and process changes centered on centralized scheduling and dispatch procedures that brought order orchestration, field operations, and fulfillment closer together, improving omnichannel sales and supply chain processes.
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FAQ - APPS RUN THE WORLD Alliance Business Suite Services Companion Coverage

Alliance Business Suite Services Companion is a Field Service Management solution from Fenix Alliance Group.

Companies worldwide use Alliance Business Suite Services Companion, from small firms to large enterprises across 21+ industries.

Organizations such as Infinity Comex Colombia and Fenix Alliance are recorded users of Alliance Business Suite Services Companion for Field Service Management.

Companies using Alliance Business Suite Services Companion are most concentrated in Distribution and Professional Services, with adoption spanning over 21 industries.

Companies using Alliance Business Suite Services Companion are most concentrated in Colombia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Alliance Business Suite Services Companion across Americas, EMEA, and APAC.

Companies using Alliance Business Suite Services Companion range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Alliance Business Suite Services Companion include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Alliance Business Suite Services Companion customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.