List of ALM Soft eXert CRM Customers
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Since 2010, our global team of researchers has been studying ALM Soft eXert CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ALM Soft eXert CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ALM Soft eXert CRM for CRM include: Assa Abloy, a Sweden based Manufacturing organisation with 63000 employees and revenues of $14.21 billion, Saudi Arabia Railways, a Saudi Arabia based Transportation organisation with 3000 employees and revenues of $500.0 million, Emaar, The Economic City, a Saudi Arabia based Construction and Real Estate organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using ALM Soft eXert CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ALM Soft eXert CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Assa Abloy | Manufacturing | 63000 | $14.2B | Sweden | ALM Soft | ALM Soft eXert CRM | CRM | 2023 | Maiprosoft |
In 2023, Assa Abloy selected the ALM Soft eXert suite and adopted ALM Soft eXert CRM as part of a Sweden-focused program to modernize supply chain operations and integrate legacy systems. The initiative targeted supply chain visibility and scalability while extending the eXert product family into customer relationship workflows.
ALM Soft eXert CRM was deployed alongside eXert SCM capabilities, with implementation emphasis on contact and account management, opportunity tracking, and order visibility consistent with the eXert suite. Maiprosoft served as the system integrator and implemented integrations to consolidate master data and operational records from existing systems to create a unified operational view.
Rollout and governance focused on Swedish operational units, aligning supply chain and sales service processes and configuring the CRM to support sales and service workflows. Apps Run The World records note the selection improved visibility and scalability, and the ALM Soft eXert CRM deployment was positioned to support cross functional supply chain and customer management processes.
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Emaar, The Economic City | Construction and Real Estate | 500 | $100M | Saudi Arabia | ALM Soft | ALM Soft eXert CRM | CRM | 2018 | n/a |
In 2018 Emaar, The Economic City implemented ALM Soft eXert CRM, deploying the ALM Soft eXert product family at King Abdullah Economic City and aligning CRM functionality with ongoing financial systems work. The source record documents that Emaar, The Economic City selected ALM Soft eXert FAS to modernize ERP financial processes and reporting at KAEC, improving financial control and integration, and CRM adoption is inferred because the customer adopted the eXert product family which often includes CRM capabilities.
The ALM Soft eXert CRM implementation likely centered on core CRM functional modules such as contact and account management, lead and opportunity management, sales pipeline workflows, service case management, and reporting and dashboards, providing customer lifecycle support for property sales and tenant services. Integration scope is expected to emphasize data synchronization with the eXert financial layer to align customer billing, receivables and contract records with ERP financial processes, and operational coverage focused on sales, property management and customer service teams at KAEC. Governance details would center on master data consolidation, role-based access for commercial and operations users, and staged rollout to business functions consistent with the eXert product family deployment.
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Saudi Arabia Railways | Transportation | 3000 | $500M | Saudi Arabia | ALM Soft | ALM Soft eXert CRM | CRM | 2015 | n/a |
In 2015 Saudi Arabia Railways implemented ALM Soft eXert CRM as part of its broader adoption of the ALM Soft eXert product family. Apps Run The World records that Saudi Arabia Railways implemented ALM Soft eXert CPM to centralize project and portfolio management across national rail programmes, improving governance and programme oversight, and the ALM Soft eXert CRM deployment aligned with that programme governance effort.
The deployment of ALM Soft eXert CRM focused on CRM category functions such as stakeholder and contact management, activity and opportunity tracking, service case workflow orchestration, and role based visibility for programme leads. Configuration emphasized standardized engagement workflows and auditable interaction records to support programme governance and consistent stakeholder management across project teams.
Operational scope centered on national rail programmes and programme management office processes, affecting programme management, vendor engagement, procurement coordination and corporate governance functions. ALM Soft eXert CRM was integrated with the broader eXert CPM deployment to centralize programme data and support a unified governance reporting layer, and documented outcomes from the suite adoption include improved governance and enhanced programme oversight.
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