List of Alpha PBX Customers
Dhaka, 1000,
Bangladesh
Since 2010, our global team of researchers has been studying Alpha PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alpha PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alpha PBX for PBX, VoiP and Phone Systems include: ReAssure, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $4.06 billion, San Sebastian College-Recolectos Cavite City, a Philippines based Education organisation with 225 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Alpha PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Alpha PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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ReAssure | Professional Services | 3000 | $4.1B | United Kingdom | Alpha PBX | Alpha PBX | PBX, VoiP and Phone Systems | 2020 | n/a | In 2020 ReAssure implemented Alpha PBX to support its UK call centre operations. Alpha PBX was provisioned as the primary telephony platform to handle high volume inbound and outbound interactions and to standardize agent desktop workflows. Deployment focused on agent telephony capabilities including inbound and outbound call handling, call queuing, basic IVR routing, call logging and screen pop functionality so agents could process policy related enquiries. The Alpha PBX configuration supported typical call centre tasks observed at ReAssure, including answering client policy queries, composing outbound letters, processing fund switches and terminating policies. Operational integration included co‑existence with Mitel systems observed in agent workflows, with Mitel used alongside Alpha PBX for call handling and desktop telephony. The implementation covered front office customer service and policy administration activities performed by call centre operatives, supporting daily volumes of 40 to 50 calls per agent as recorded in operational notes. Governance emphasized agent scripting, target driven performance monitoring and structured onboarding, with Alpha PBX records used to support training new starters and to capture feedback. The deployment centralized telephony controls, agent call recording and call logging to provide a consistent platform for customer service and policy administration functions. | |
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San Sebastian College-Recolectos Cavite City | Education | 225 | $30M | Philippines | Alpha PBX | Alpha PBX | PBX, VoiP and Phone Systems | 2014 | n/a | In 2014 San Sebastian College-Recolectos Cavite City implemented Alpha PBX, deploying the Alpha PBX platform as its campus telephony solution. Apps Category: The Alpha PBX implementation focused on core PBX functional capabilities typical for campus telephony, including centralized call control, extension management, voicemail and internal routing to support campus-to-campus communications. The deployment was configured to operate alongside existing telephony infrastructure and to provide unified telephony services across academic and administrative functions. Operational integration tied Alpha PBX into an existing campus network architecture that included a wireless bridge between SSC-R main campus and SSC-R Cañacao campus and structured voice and data cabling installed at the Cañacao site. The implementation built on earlier campus VoIP connectivity that virtually connected two ALCATEL Omni PCX Office PBX equipments, and aligned with prior clustering and centralized Domain Authentication and file server configurations used in two new computer laboratories and four existing college computer laboratories with roaming profiles. Governance and rollout leveraged prior ICT initiatives led by the campus ICT director between 2001 and 2011, using the centralized domain authentication and server clustering practices already in place to manage user profiles and lab access. The implementation scope covered telephony services across the main college campus and the Cañacao campus, supporting academic, administrative and laboratory communications while reusing existing wired and wireless campus infrastructure. |
Buyer Intent: Companies Evaluating Alpha PBX
- Alo Communications, a Bangladesh based Communications organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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