List of Amadeus e-Commerce Suite Customers
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Since 2010, our global team of researchers has been studying Amadeus e-Commerce Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus e-Commerce Suite for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus e-Commerce Suite for eCommerce include: Air France-KLM, a France based Transportation organisation with 78399 employees and revenues of $36.48 billion, AEGEAN, a Greece based Transportation organisation with 3274 employees and revenues of $2.04 billion, Widerøe s Flyveselskap AS, a Norway based Professional Services organisation with 1500 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Amadeus e-Commerce Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The Amadeus e-Commerce Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AEGEAN | Transportation | 3274 | $2.0B | Greece | Amadeus IT Group | Amadeus e-Commerce Suite | eCommerce | 2009 | n/a | In 2009, AEGEAN implemented the Amadeus e-Commerce Suite as part of a 10 year IT partnership with Amadeus IT Group. AEGEAN adopted the full Amadeus Altéa Customer Management and e-commerce suite to manage reservations, inventory and departure control from a single new generation technology platform, and to drive online sales alongside existing e-commerce systems. The implementation centered on Amadeus Altéa Customer Management and the Amadeus e-Commerce Suite, consolidating core airline capabilities for reservations, inventory control and departure control while extending the airline s online sales and booking channels. Configuration work focused on centralizing passenger record management, inventory availability, departure control processes and the eCommerce-facing storefront and booking flows consistent with eCommerce category functionality. Integration work explicitly included coexisting with AEGEAN s existing e-commerce systems, enabling the Amadeus e-Commerce Suite to operate alongside current web storefronts and online sales processes. Operational coverage spanned commercial and operations functions, aligning reservations, inventory and departure control teams on a unified platform to support booking and distribution workflows. Governance was structured around the decade long IT partnership, providing a program level relationship with Amadeus for platform evolution and operational alignment. The deployment emphasized central customer management and unified operational processes while preserving parallel operation of existing online systems to incrementally drive online sales improvements. | |
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Air France-KLM | Transportation | 78399 | $36.5B | France | Amadeus IT Group | Amadeus e-Commerce Suite | eCommerce | 2013 | n/a | In 2013 Air France-KLM entered a long-term eCommerce agreement to use Amadeus e-Commerce Suite, committing the airline group to Amadeus shopping technology for a further five years. The agreement is effective worldwide and explicitly covers deployment across both the group's domestic and international websites. Amadeus e-Commerce Suite was positioned as the centralized shopping layer for Air France-KLM's web sales channels, supporting online shopping and retailing workflows across multi-site storefronts. Configuration focus included a unified shopping experience for domestic and international itineraries, centralized pricing and offer presentation logic, and site-level merchandising controls consistent with eCommerce functional patterns. Governance for the engagement emphasized a worldwide rollout cadence and a five-year operational term that centralized shopping technology decisions with Amadeus IT Group. The arrangement framed the Amadeus e-Commerce Suite as the primary online shopping engine for Air France-KLM's web channels, aligning eCommerce operations across the airline group's regional and international sites. | |
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Widerøe s Flyveselskap AS | Professional Services | 1500 | $400M | Norway | Amadeus IT Group | Amadeus e-Commerce Suite | eCommerce | 2009 | Blue1 | In 2009, Widerøe s Flyveselskap AS implemented Amadeus e-Commerce Suite as its eCommerce platform, establishing a centralized online commerce layer for booking and distribution across the airline's commercial operations. The deployment placed Amadeus e-Commerce Suite at the center of direct channel sales and distribution workflows for the carrier. Amadeus e-Commerce Suite was configured to support core airline eCommerce functions including online booking workflows, shopping and pricing orchestration, ancillary merchandising, and payment capture. Configuration work emphasized product catalog management, fare display rules, booking validation, and front end booking flows consistent with industry distribution protocols. The implementation leveraged the suite to consolidate merchandising and booking control within a single commerce platform. The program was coordinated with a group level agreement where Scandinavian Airlines, Widerøe and Blue1 signed to adopt the Amadeus Altea Customer Management platform, creating explicit alignment between the eCommerce layer and customer management. This alignment established integration points for customer profile synchronization, booking records and servicing events between Amadeus e-Commerce Suite and Amadeus Altea Customer Management platform across the participating carriers. Operational coverage included commercial, reservations and customer service functions across the airline group. Rollout governance was organized at the group airline level with Blue1 included among participating carriers, consolidating commerce policy, fare and ancillary governance into shared configuration and workflow standards. The program restructured booking and distribution workflows to centralize eCommerce control across the carriers while retaining carrier specific merchandising rules. |
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